Archived posting to the Leica Users Group, 2016/01/16

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Subject: [Leica] Computer advice needed following problems
From: gerry.walden at icloud.com (Gerry Walden)
Date: Sun, 17 Jan 2016 07:14:50 +0000
References: <5418C1B7-C5B8-4F62-8ADE-195DC64DC3BD@icloud.com> <CD7FF16A-FA5F-4841-8959-165F3AE26233@cartersxrd.net> <D3A2C5C4-5DFE-4EF0-8E06-272DF109E60C@icloud.com>

Thank you everybody who has tried to help. All cables have been tested on 
other equipment to ensure they are working fine, as have all adapters. I am 
100% sure this is not cable related.

Gerry

> On 16 Jan 2016, at 22:05, Gerry Walden <gerry.walden at icloud.com> wrote:
> 
> Ric
> 
> Thanks for your input. A new HDMI cable would not explain why the new 
> replacement screen would not work with the new computer when connected via 
> the DVI slot.
> 
> Gerry
> 
>> On 16 Jan 2016, at 22:01, RicCarter <ric at cartersxrd.net> wrote:
>> 
>> i?d sure try a new hdmi cable
>> 
>> ric
>> 
>>> On Jan 16, 2016, at 4:41 PM, Gerry Walden <gerry.walden at icloud.com> 
>>> wrote:
>>> 
>>> As some of you know I have had problems with mu Mac Mini computer. I now 
>>> need somebody who knows something to advise me. The history is as 
>>> follows:
>>> 
>>> I have a Mac Mini which was purchased from Apple and was upgraded from 4 
>>> to 8gb of Ram by them. The original purchase was about 15 months ago. 
>>> This was connected to an Iiyama 27? monitor via the HDMI port. The 
>>> monitor was purchased in May 2015.
>>> 
>>> About 3 weeks ago the computer froze and I had a white screen with 
>>> thousands of coloured pixels over it. All aspects of the computer were 
>>> checked out at the Apple store with no fault found, but for safety they 
>>> re-installed to operating system but on return home the fault persisted 
>>> so the next day I returned to the store and they again checked the 
>>> computer thoroughly and again no fault was diagnosed. Meanwhile I had 
>>> connected the laptop to the screen via the DVI port and all was working 
>>> fine (the laptop has no HDMI slot). This tended to suggest that it was 
>>> the HDMI port on the screen that was faulty.
>>> 
>>> I contacted Iiyama who sent another screen down, and this was installed 
>>> on Tuesday of this week. Today the problem returned, this time the 
>>> screen being black (with a faint glow) with a broad black band down the 
>>> centre of it.
>>> 
>>> I returned to the Apple store who uttered something about a fault on the 
>>> video output side as being a possibility, and replaced the machine with 
>>> a brand new one. The new machine already has 8gb RAM in it and a much 
>>> larger hard disk because it is a newer model. They also refunded my 
>>> original upgrade costs of ?240 ($340) which is great. On installing the 
>>> new machine and connecting it to the screen my problem persists.
>>> 
>>> MY QUESTION IS  is it possible that a problem with the first machine has 
>>> damaged both screens if a component was faulty. To me it seems unlikely 
>>> that the new Iiyama screen would fail after only 5 days use, but 
>>> anything is possible. BTW the new computer is working fine at the moment 
>>> with an old Acer screen.
>>> 
>>> Your thoughts on the subject would be appreciated.
>>> 
>>> Thanks!
>>> 
>>> Gerry
>>> 
>>> Gerry Walden LRPS
>>> www.gwpics.com
>>> +44 (0)23 8046 3076 or
>>> +44 (0)797 287 7932
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> _______________________________________________
>>> Leica Users Group.
>>> See http://leica-users.org/mailman/listinfo/lug for more information
>> 
>> 
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
> 
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information



Replies: Reply from gerry.walden at icloud.com (Gerry Walden) ([Leica] Computer advice needed following problems - UPDATE)
In reply to: Message from gerry.walden at icloud.com (Gerry Walden) ([Leica] Computer advice needed following problems)
Message from ric at cartersxrd.net (RicCarter) ([Leica] Computer advice needed following problems)
Message from gerry.walden at icloud.com (Gerry Walden) ([Leica] Computer advice needed following problems)