Archived posting to the Leica Users Group, 2010/04/28
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]The only place in an 80-mile radius that might have had an M8 would be Lakeside Camera. Post-Katrina, their price for TRI-X film was $9.00 a roll. I chose not to buy from them, and BH referred me to Leica USA. On Apr 28, 2010, at 2:32 PM, Steve Barbour wrote: > > On Apr 28, 2010, at 9:25 AM, Jeffery Smith wrote: > >> Steve, >> >> I would say that a month of unreturned phone calls and ignored emails was >> sufficient tenacity. What finally worked was contacting the president of >> Leica USA personally. > > > I know the horror stories are really a horror. >> >> >> I only chime in here when someone who is a professional photographer >> remarks about how wonderful Leica service is. My observation, from >> experience, is that Leica serves professionals and does not serve >> amateurs no matter how much you paid for the camera and no matter what >> your warranty states. In my book, that sort of attitude is beyond >> deplorable. If you feel that amateur photographers somehow don't deserve >> getting a functioning camera and don't deserve a replacement for a >> non-functioning camera, then we differ on that point. Thank your lucky >> stars that you got one that worked. > > My initial M8 was replaced for a sensor problem, in less than a week, > working through the Leica authorized retail dealer from whom I purchased > the camera. > > > Steve > > >> >> Jeffery >> >> >> On Apr 28, 2010, at 9:53 AM, Steve Barbour wrote: >> >>> >>> On Apr 28, 2010, at 7:45 AM, Jeffery Smith wrote: >>> >>>> My experience was the worst that I have ever gotten in my life. I >>>> haven't bought a Leica product since getting the defective M8, and >>>> never will. >>> >>> Jeffery, >>> >>> I must say that it's been my impression, if you used the same tenacity >>> and persistence demanding proper service from Leica, that you >>> demonstrate here complaining about it, your results might have been >>> different. >>> >>> >>> Steve >>> >>> >>>> >>>> Jeffery >>>> >>>> On Apr 28, 2010, at 9:41 AM, charcot wrote: >>>> >>>>> Just to echo Frank's note these stories of record repair times are >>>>> disingenuous - like flying first class - of course your trip was >>>>> better -got to eat and drink first!!! >>>>> >>>>> ernie >>>>> Frank Filippone wrote: >>>>>> The difference between Tina's service and some of the rest of us.....? >>>>>> >>>>>> She is a Pro in their special service program. Many of the rest of >>>>>> us are >>>>>> not. >>>>>> >>>>>> What this all means is that for the "normal" Joe, YMMV. >>>>>> >>>>>> There are too many horror stories about the time it takes to get Leica >>>>>> Service to make any generalizations..... >>>>>> It takes the time it takes. Period. >>>>>> >>>>>> Always own a backup. >>>>>> >>>>>> Frank Filippone >>>>>> red735i at earthlink.net >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> Leica Users Group. >>>>>> See http://leica-users.org/mailman/listinfo/lug for more information >>>>>> >>>>>> >>>>> >>>>> >>>>> _______________________________________________ >>>>> Leica Users Group. >>>>> See http://leica-users.org/mailman/listinfo/lug for more information >>>> >>>> >>>> _______________________________________________ >>>> Leica Users Group. >>>> See http://leica-users.org/mailman/listinfo/lug for more information >>> >>> >>> _______________________________________________ >>> Leica Users Group. >>> See http://leica-users.org/mailman/listinfo/lug for more information >> >> >> _______________________________________________ >> Leica Users Group. >> See http://leica-users.org/mailman/listinfo/lug for more information > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information