Archived posting to the Leica Users Group, 2009/11/01

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Subject: [Leica] M9 production
From: red735i at earthlink.net (Frank Filippone)
Date: Sun, 1 Nov 2009 07:33:42 -0800
References: <36172e5a0910060331r1c362448ya73cde5197f41d4b@mail.gmail.com> <483A328A-EA04-4907-824B-C995CB23388B@ameritech.net> <36172e5a0910301623h6c0832bcue510440e0248e975@mail.gmail.com> <018201ca59ba$6fd660b0$4f832210$@net> <2E12416D-71CD-47B0-885E-29EB9DAB1137@btinternet.com> <36172e5a0911010041j595e6933yef2ac009d473c83b@mail.gmail.com> <16D5FB13-D955-45B0-8793-2CE4B4BB3C01@btinternet.com>

I would think of my criticism as both constructive and market driven.... not
a bad combination to listen to, if I were Leica......

Companies tend to think that they know what is best.  The problem is that
sometimes they get tunnel vision or desperately believe their own marketing
hype.
What they need to do is to listen to customers, objectively evaluate the
criticism,  and take action.  A hard but necessary corporate survival
reality.

If I can be a voice of the user, if only 1 user, and make what are
constructive criticisms, I will.

And make no apologies for it.


Frank Filippone
red735i at earthlink.net

Anything else would be foolish since it would satisfy a tiny number of  
vociferous critics and jeopardise the future of the business.
Frank F has been criticising Leica along these lines as long as I have  
been on this list, which is probably about 10 years now :-)

Frank D.





Replies: Reply from joseph at yao.com (Joseph Yao) ([Leica] M9 production)
In reply to: Message from dstella1 at ameritech.net (Dante Stella) ([Leica] M9 production)
Message from hopsternew at gmail.com (Geoff Hopkinson) ([Leica] M9 production)
Message from red735i at earthlink.net (Frank Filippone) ([Leica] M9 production)
Message from Frank.Dernie at btinternet.com (Frank Dernie) ([Leica] M9 production)
Message from hopsternew at gmail.com (Geoff Hopkinson) ([Leica] M9 production)
Message from Frank.Dernie at btinternet.com (Frank Dernie) ([Leica] M9 production)