Archived posting to the Leica Users Group, 2007/03/20
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Fair enough - I suspected that might be the case. Doesn't change the main
point that this isn't really very good service. In fact it's worse if it's
just as easy to do!
Nick
----- Original Message ----
From: Dave Mason <leica@dmason.net>
To: Leica Users Group <lug@leica-users.org>
Sent: Tuesday, 20 March, 2007 7:23:36 PM
Subject: Re: [Leica] OT: Apple computer repair
Nick Roberts <nickbroberts@yahoo.co.uk> writes:
> Must say this story made me very thankful I use a PC and could
> replace it myself in no time. Half a day? Absurd! Anything longer
> than while-you-wait seems outrageous to me if the place cared at all
> about customer service. An extreme case of underpromising and
> overdelivering! Still, that kind of customer loyalty - thinking poor
> service is good - makes me wish I had Apple stock, and lots of
> it. ;)
One may replace their own hardware in an Apple too - I've even done so
on my laptop. Not a problem. A computer is a computer.
Dave
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