Archived posting to the Leica Users Group, 2007/03/20
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]I'm a little curious which national dealer you are using that turns around a power supply replacement on a year+-old computer in six hours? We need to give them some back pats here. Ric On Mar 20, 2007, at 3:28 PM, Nick Roberts wrote: > Fair enough - I suspected that might be the case. Doesn't change > the main point that this isn't really very good service. In fact > it's worse if it's just as easy to do! > > Nick > > ----- Original Message ---- > From: Dave Mason <leica@dmason.net> > To: Leica Users Group <lug@leica-users.org> > Sent: Tuesday, 20 March, 2007 7:23:36 PM > Subject: Re: [Leica] OT: Apple computer repair > > > Nick Roberts <nickbroberts@yahoo.co.uk> writes: > >> Must say this story made me very thankful I use a PC and could >> replace it myself in no time. Half a day? Absurd! Anything longer >> than while-you-wait seems outrageous to me if the place cared at all >> about customer service. An extreme case of underpromising and >> overdelivering! Still, that kind of customer loyalty - thinking poor >> service is good - makes me wish I had Apple stock, and lots of >> it. ;) > > > One may replace their own hardware in an Apple too - I've even done so > on my laptop. Not a problem. A computer is a computer. > > > Dave > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > > > > ___________________________________________________________ > To help you stay safe and secure online, we've developed the all > new Yahoo! Security Centre. http://uk.security.yahoo.com > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information