Archived posting to the Leica Users Group, 2005/11/21
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Bill, I understand you frustration and annoyance. I had similar problems when the R8s were new. But, they're going to give you a new replacement, rather than a repair. That's pretty good treatment, other than the delay. Can't they put you to the top of the list? Rick. On 22/11/2005, at 6:01 AM, mcyclwritr@comcast.net wrote: > Bill, > > I know you're a loyal supporter of Leica M & R equipment. They > should treat you better. Your dealer, Mike's, I believe, should > grab Leica NA by the throat and make them treat you better. > > -Chris Lawson > > > > >> Sad to say, my DMR broke. Well, the little wheel that allows the >> selection >> of ISO, resolution, etc. broke, but I was still able to use the >> device with >> the help of BLACK TAPE!. Anyway, I sent it Leica NJ back in >> October and >> rather than fixing it they decided to replace the entire unit and >> now I have >> wait for a new unit. Allegedly the DMR's are here in the US but >> I'm not >> getting any positive news about when they are going to replace >> mine, rather >> I am getting the corporate run around "its in the order >> department". I'm >> telling you this because after paying over 6 grand for the thing, >> I would >> hope to be treated better than this. And if you have a DMR that >> needs >> repair, you can expect to wait over a month for any satisfaction. >> >> Bill in Denver >> >> >> >> _______________________________________________ >> Leica Users Group. >> See http://leica-users.org/mailman/listinfo/lug for more information >> > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information >