Archived posting to the Leica Users Group, 2005/11/21

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Subject: [Leica] DMR Repair problems
From: mcyclwritr at comcast.net (mcyclwritr@comcast.net)
Date: Mon Nov 21 11:01:59 2005

Bill,

I know you're a loyal supporter of Leica M & R equipment. They should treat 
you better. Your dealer, Mike's, I believe, should grab Leica NA by the 
throat and make them treat you better. 

-Chris Lawson



> Sad to say, my DMR broke.  Well, the little wheel that allows the selection
> of ISO, resolution, etc. broke, but I was still able to use the device with
> the help of BLACK TAPE!.  Anyway, I sent it Leica NJ back in October and
> rather than fixing it they decided to replace the entire unit and now I 
> have
> wait for a new unit.   Allegedly the DMR's are here in the US but I'm not
> getting any positive news about when they are going to replace mine, rather
> I am getting the corporate run around "its in the order department".  I'm
> telling you this because after paying over 6 grand for the thing, I would
> hope to be treated better than this.  And if you have a DMR that needs
> repair, you can expect to wait over a month for any satisfaction. 
> 
> Bill in Denver
> 
> 
> 
> _______________________________________________
> Leica Users Group.
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Replies: Reply from rdcb37 at dodo.com.au (Rick Dykstra) ([Leica] DMR Repair problems)