Archived posting to the Leica Users Group, 2000/06/07
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Craig, Can I editorialize here for just a minute? OK, thanks. It is such a hassle to 1. Find the rebate certificate -- often in a rack in the front of the store like Best Buy. 2. Send your original sales receipt. What if you need it in the future? 3. Often deface the package to cut out the UPC symbol. 4. Put all this in a envelope, spend postage money. 5. Wait forever. And if you didn't make a copy you have nothing to dispute not getting the rebate. I HATE rebates! If you want to spur sales, why don't you just reduce the price? Sure, I do them because I would be a fool not to. But I still resent having to jump through all these hoops to get a lower price when the purpose of the price reduction is to move merchandise. John Craig Roberts wrote: > Dan wrote: "...a nice way to get float on their money." > > True...but it may not be to Leitz's benefit. > > I'm the marketing manager at a high tech company which offers rebates to > buyers of certain products. We are constantly receiving customer complaints > about delayed rebates. Why? Because our rebate funds are dispersed by a > third party...as they are in many companies -- Leitz included, perhaps -- > and that's the source of problems. We have switched rebate handlers three > times with similar results. We'd handle the rebates ourselves, but the > processing is simply too unwieldy for an understaffed firm. Maybe Leitz is > in a similar situation. > > Craig > Boston