Archived posting to the Leica Users Group, 2016/06/12
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Sonny: Sure! When baby comes back, I'll let you all know. :-) --Peter On Sun, Jun 12, 2016 at 3:20 PM, Sonny Carter <sonc.hegr at gmail.com> wrote: > Peter, sounds like it will return this week. I'd be interested to hear. > > from my iPad > > Sonny Carter > > > On Jun 12, 2016, at 5:18 PM, Steve Barbour <steve.barbour at gmail.com> > wrote: > > > > thank you Peter, > > > > I have one that is about to begin its odyssey, > > > > > > steve > > > > > > > > > >> On Jun 12, 2016, at 3:01 PM, Peter Klein <boulanger.croissant at > >> gmail.com> > wrote: > >> > >> Here's how my MM's sensor replacement journey has gone so far. > >> > >> - Feb. 29: I first contacted Leica USA by email. I sent a sample photo > >> showing a section of the sensor at 100%, as well as a text description. > >> - April 5: Having heard nothing, I called Leica USA to inquire the > status. > >> They said 'send it to arrive by April 15.' It appeared that I already > had a > >> place in line, even though I had not heard from them. > >> - April 15: Delivery to Leica USA at Allendale, NJ confirmed by Fedex. > >> - April 26: Leica assigned my camera a P.O. and estimate number. > >> - June 2: I received Leica's diagnosis & estimate, and an approval form > for > >> "Goodwill Warrantee" service. > >> - June 2: I signed the form, photographed it with my phone and emailed > it > >> back to Leica. > >> > >> So I'm now awaiting notification that they are sending it back to me. > Below > >> I've pasted a clip directly from the estimate, minus identifying numbers > >> and information. There are no dollar amounts as it is a "goodwill" > repair, > >> but it appears they are using the same electronic "paperwork" that they > use > >> for all repairs. > >> > >> ----- begin text clip ----- > >> > >> SENSOR HAS THE DELAMANATING ISSUE > >> PLEASE REPLACE SENSOR > >> Necessary labours > >> REPLACE IMAGE SENSOR > >> "GOODWILL WARRANTY" > >> CLEAN/ADJUST ALL FUNCTIONS > >> leather covering > >> printed circuit, adjusted > >> ____________ > >> Subtotal > >> Tax > >> Total > >> > _________________________________________________________________________________________ > >> Final amount in USD > >> > >> ----- end of text clip ----- > >> > >> Hope this is useful! > >> --Peter > >> > >>> On Sat, Jun 11, 2016 at 3:36 PM, John McMaster <john at mcmaster.fr> > wrote: > >>> > >>> No time scale AFAIK, mine is nearly six years old. I did not ask after > the > >>> replacement time as I do not use it that often these days... > >>> > >>> john > >>> > >>> -----Original Message----- > >>> > >>> > >>>> On Jun 9, 2016, at 1:46 AM, John McMaster <john at mcmaster.fr> wrote: > >>>> > >>>> I have just sent my 2010 M9 off for sensor replacement. I emailed > >>> Wetzlar then got an email from Leica France, they sent me a pdf with a > >>> postage paid courier label (all paperwork done beforehand). Boxed > camera > >>> up, dropped into La Poste and it arrived in Paris the following day > at no > >>> cost to me. Will let you know how long replacement takes to arrive?? > >>> > >>> > >>> likely you know about this John, how long from purchase date do we > have > >>> to get a sensor replacement, when corrosion is found ? Does Leica > give > >>> any estimate for how long replacement takes ? > >>> > >>> > >>> many thanks, > >>> > >>> Steve > >>> > >>> > >>>> > >>>> john > >>>> > >>>> -----Original Message----- > >>>> > >>>> Or a small charge if not, I am going to try it for my M9 sensor > >>> replacement rather than going through the Montpellier dealer (again). > It > >>> was only a suggestion if it got you a cheaper M9, you do not have to > do it > >>> this way. > >>>> > >>>> john > >>>> > >>>> -----Original Message----- > >>>> > >>>> > >>>> Warranty service only. > >>>> > >>>> Nathan Wajsman > >>>> Alicante, Spain > >>>> > >>>>> On 02 Jun 2016, at 09:33, John McMaster <john at mcmaster.fr> wrote: > >>>>> > >>>>> Read about the pick-up service on > >>>>> http://en.leica-camera.com/Service-Support/Repair-Maintenance > >>>>> > >>>>> john > >>>>> > >>>>> -----Original Message----- > >>>>> > >>>>> Packing the camera + Queueing at the post office + Filling out forms > >>> (here in Spain they make you do it even for intra-EU shipments) + > Paying > >>> the postage + Waiting = HASSLE. > >>>>> > >>>>> Cheers, > >>>>> Nathan > >>>>> > >>>>> Nathan Wajsman > >>>>> Alicante, Spain > >>>>> > >>>>>> On 02 Jun 2016, at 00:52, John McMaster <john at mcmaster.fr> wrote: > >>>>>> > >>>>>> There is no hassle sending to Wetzlar, just a bit of time... > >>>>>> > >>>>>> john > >>>>>> > >>>>>> -----Original Message----- > >>>>>> > >>>>>> > >>>>>> Thanks to all who have replied. So the story is not that simple?not > >>> only do I need to know whether the sensor has been replaced but also > >>> whether it has been replaced with the old one or the new one. I have > asked > >>> the seller when the replacement got done. > >>>>>> > >>>>>> And no, I do not want to deal with the hassle of sending a camera to > >>> Germany and then waiting for who knows how long. My previous experience > >>> sending my M8 for repair back in 2009 or 10 was not that great. > >>>>>> > >>>>>> Cheers, > >>>>>> Nathan > >>>>>> > >>>>>> Nathan Wajsman > >>>>>> Alicante, Spain > >>> > >>> _______________________________________________ > >>> Leica Users Group. > >>> See http://leica-users.org/mailman/listinfo/lug for more information > >> > >> _______________________________________________ > >> Leica Users Group. > >> See http://leica-users.org/mailman/listinfo/lug for more information > > > > > > _______________________________________________ > > Leica Users Group. > > See http://leica-users.org/mailman/listinfo/lug for more information > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information >