Archived posting to the Leica Users Group, 2016/06/12
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Peter, sounds like it will return this week. I'd be interested to hear. from my iPad Sonny Carter > On Jun 12, 2016, at 5:18 PM, Steve Barbour <steve.barbour at gmail.com> > wrote: > > thank you Peter, > > I have one that is about to begin its odyssey, > > > steve > > > > >> On Jun 12, 2016, at 3:01 PM, Peter Klein <boulanger.croissant at >> gmail.com> wrote: >> >> Here's how my MM's sensor replacement journey has gone so far. >> >> - Feb. 29: I first contacted Leica USA by email. I sent a sample photo >> showing a section of the sensor at 100%, as well as a text description. >> - April 5: Having heard nothing, I called Leica USA to inquire the >> status. >> They said 'send it to arrive by April 15.' It appeared that I already had >> a >> place in line, even though I had not heard from them. >> - April 15: Delivery to Leica USA at Allendale, NJ confirmed by Fedex. >> - April 26: Leica assigned my camera a P.O. and estimate number. >> - June 2: I received Leica's diagnosis & estimate, and an approval form >> for >> "Goodwill Warrantee" service. >> - June 2: I signed the form, photographed it with my phone and emailed it >> back to Leica. >> >> So I'm now awaiting notification that they are sending it back to me. >> Below >> I've pasted a clip directly from the estimate, minus identifying numbers >> and information. There are no dollar amounts as it is a "goodwill" repair, >> but it appears they are using the same electronic "paperwork" that they >> use >> for all repairs. >> >> ----- begin text clip ----- >> >> SENSOR HAS THE DELAMANATING ISSUE >> PLEASE REPLACE SENSOR >> Necessary labours >> REPLACE IMAGE SENSOR >> "GOODWILL WARRANTY" >> CLEAN/ADJUST ALL FUNCTIONS >> leather covering >> printed circuit, adjusted >> ____________ >> Subtotal >> Tax >> Total >> _________________________________________________________________________________________ >> Final amount in USD >> >> ----- end of text clip ----- >> >> Hope this is useful! >> --Peter >> >>> On Sat, Jun 11, 2016 at 3:36 PM, John McMaster <john at mcmaster.fr> >>> wrote: >>> >>> No time scale AFAIK, mine is nearly six years old. I did not ask after >>> the >>> replacement time as I do not use it that often these days... >>> >>> john >>> >>> -----Original Message----- >>> >>> >>>> On Jun 9, 2016, at 1:46 AM, John McMaster <john at mcmaster.fr> wrote: >>>> >>>> I have just sent my 2010 M9 off for sensor replacement. I emailed >>> Wetzlar then got an email from Leica France, they sent me a pdf with a >>> postage paid courier label (all paperwork done beforehand). Boxed camera >>> up, dropped into La Poste and it arrived in Paris the following day at >>> no >>> cost to me. Will let you know how long replacement takes to arrive?? >>> >>> >>> likely you know about this John, how long from purchase date do we have >>> to get a sensor replacement, when corrosion is found ? Does Leica give >>> any estimate for how long replacement takes ? >>> >>> >>> many thanks, >>> >>> Steve >>> >>> >>>> >>>> john >>>> >>>> -----Original Message----- >>>> >>>> Or a small charge if not, I am going to try it for my M9 sensor >>> replacement rather than going through the Montpellier dealer (again). It >>> was only a suggestion if it got you a cheaper M9, you do not have to do >>> it >>> this way. >>>> >>>> john >>>> >>>> -----Original Message----- >>>> >>>> >>>> Warranty service only. >>>> >>>> Nathan Wajsman >>>> Alicante, Spain >>>> >>>>> On 02 Jun 2016, at 09:33, John McMaster <john at mcmaster.fr> wrote: >>>>> >>>>> Read about the pick-up service on >>>>> http://en.leica-camera.com/Service-Support/Repair-Maintenance >>>>> >>>>> john >>>>> >>>>> -----Original Message----- >>>>> >>>>> Packing the camera + Queueing at the post office + Filling out forms >>> (here in Spain they make you do it even for intra-EU shipments) + Paying >>> the postage + Waiting = HASSLE. >>>>> >>>>> Cheers, >>>>> Nathan >>>>> >>>>> Nathan Wajsman >>>>> Alicante, Spain >>>>> >>>>>> On 02 Jun 2016, at 00:52, John McMaster <john at mcmaster.fr> wrote: >>>>>> >>>>>> There is no hassle sending to Wetzlar, just a bit of time... >>>>>> >>>>>> john >>>>>> >>>>>> -----Original Message----- >>>>>> >>>>>> >>>>>> Thanks to all who have replied. So the story is not that simple?not >>> only do I need to know whether the sensor has been replaced but also >>> whether it has been replaced with the old one or the new one. I have >>> asked >>> the seller when the replacement got done. >>>>>> >>>>>> And no, I do not want to deal with the hassle of sending a camera to >>> Germany and then waiting for who knows how long. My previous experience >>> sending my M8 for repair back in 2009 or 10 was not that great. >>>>>> >>>>>> Cheers, >>>>>> Nathan >>>>>> >>>>>> Nathan Wajsman >>>>>> Alicante, Spain >>> >>> _______________________________________________ >>> Leica Users Group. >>> See http://leica-users.org/mailman/listinfo/lug for more information >> >> _______________________________________________ >> Leica Users Group. >> See http://leica-users.org/mailman/listinfo/lug for more information > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information