Archived posting to the Leica Users Group, 2015/06/10
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Herb?s experience is more like my experience with Leica service. ric > On Jun 10, 2015, at 8:50 AM, Steve Barbour <steve.barbour at gmail.com> > wrote: > > been there, done that. > > > > s > > > >> On Jun 10, 2015, at 3:20 AM, Philippe <philippe.amard at sfr.fr> wrote: >> >> >> Le 10 juin 2015 ? 11:23, Steve Barbour <steve.barbour at gmail.com> a >> ?crit : >> >>> >>>> On Jun 9, 2015, at 11:43 PM, Herbert Kanner <kanner at acm.org> wrote: >>>> >>>> Here?s the final ending of the M9 sensor rot story I phoned Leica this >>>> morning (about 3 PM their time) and for the first time the phone was >>>> answered by a very snarky woman. All she would tell me was that my >>>> camera needed a new sensor. When I asked to speak to the technician, >>>> she said customers don?t get to speak to technicians. When I made >>>> reference to an upgrade to an M 240, she said that since a camera store >>>> sent it in, I had to speak to the camera store!!!. >>>> >>>> So, I phoned Keeble and Shuchat, and the nice chap there told me that >>>> technically, she was right, but !!! He also said that they had also >>>> asked the store to send in a picture showing the fault. He wondered why >>>> they couldn?t put a card in the camera and take a picture themselves. >>>> So, he promised to make inquiries of Leica as to a deal, and would >>>> phone me, probably tomorrow. To my surprise, he phoned me this >>>> afternoon with the info. a) I can get an upgrade to an MP for around >>>> $350 (I don?t remember the exact price, because I didn?t care) or b) an >>>> upgrade to an M 240 for $3000. I decided this afternoon to accept that >>>> offer, and will phone K&S tomorrow morning. I?ll just consider it my >>>> 93d birthday present. >>> >>> >>> as they point out ?incredible how people are amazingly thankful, to >>> their terrorist captors? >>> >>> for whatever. >> >> >> Been to Solmsholm too? >> ;-) >> Ph >> http://en.wikipedia.org/wiki/Stockholm_syndrome >> >> >> >>> >>> steve >>> >> >> _______________________________________________ >> Leica Users Group. >> See http://leica-users.org/mailman/listinfo/lug for more information > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information