[Leica] OT Stockholm Syndrome

[steve.barbour at gmail.com (Steve Barbour)]

been there, done that.



s



> On Jun 10, 2015, at 3:20 AM, Philippe <philippe.amard at sfr.fr> wrote:
> 
> 
> Le 10 juin 2015 ? 11:23, Steve Barbour <steve.barbour at gmail.com> a 
> ?crit :
> 
>> 
>>> On Jun 9, 2015, at 11:43 PM, Herbert Kanner <kanner at acm.org> wrote:
>>> 
>>> Here?s the final ending of the M9 sensor rot story I phoned Leica this 
>>> morning (about  3 PM their time) and for the first time the phone was 
>>> answered by a very snarky woman. All she would tell me was that my 
>>> camera needed a new sensor. When I asked to speak to the technician, she 
>>> said customers don?t get to speak to technicians. When I made reference 
>>> to an upgrade to an M 240, she said that since a camera store sent it 
>>> in, I had to speak to the camera store!!!.
>>> 
>>> So, I phoned Keeble and Shuchat, and the nice chap there told me that 
>>> technically, she was right, but !!! He also said that they had also 
>>> asked the store to send in a picture showing the fault. He wondered why 
>>> they couldn?t put a card in the camera and take a picture themselves. 
>>> So, he promised to make inquiries of Leica as to a deal, and would phone 
>>> me, probably tomorrow. To my surprise, he phoned me this afternoon with 
>>> the info. a) I can get an upgrade to an MP for around $350 (I don?t 
>>> remember the exact price, because I didn?t care) or b) an upgrade to an 
>>> M 240 for $3000. I decided this afternoon to accept that offer, and will 
>>> phone K&S tomorrow morning. I?ll just consider it my 93d birthday 
>>> present.
>> 
>> 
>> as they point out  ?incredible how people are amazingly thankful, to 
>> their terrorist captors? 
>> 
>> for whatever.
> 
> 
> Been to Solmsholm too?
> ;-)
> Ph
> http://en.wikipedia.org/wiki/Stockholm_syndrome
> 
> 
> 
>> 
>> steve
>> 
> 
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