Archived posting to the Leica Users Group, 2010/04/28

[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]

Subject: [Leica] Leica Service
From: hopsternew at gmail.com (Geoff Hopkinson)
Date: Thu, 29 Apr 2010 07:34:34 +1000
References: <p2g73301d6b1004271813ua91c95eq9015c39db3ab1290@mail.gmail.com> <x2v36172e5a1004271828w54d87244s6ea8b288f426139a@mail.gmail.com> <h2x36172e5a1004280058o53ef736fw60349b0db343f9b2@mail.gmail.com> <01f101cae6df$e46dd860$ad498920$@net> <4BD84924.6040905@comcast.net>

Nothing disingenuous about this. Tina can speak for herself, but I received
excellent service on an upgrade and two lens calibration/adjustments as an
amateur. I got better than express service with no express fees as well as
150 EUR extra work free, plus international courier delivery also free. I
made no claims nor generalisations nor claims that every service transaction
would be identical, just stated the facts in this incident.
There are reports of complaints. This was a report of someone who received
excellent service and then was happy to report it here.

Cheers
Geoff
http://www.pbase.com/hoppyman


On 29 April 2010 00:41, charcot <charcot at comcast.net> wrote:

> Just to echo Frank's note these stories of record repair times are
> disingenuous - like flying first class - of course your trip was better 
> -got
> to eat and drink first!!!
>
> ernie
> Frank Filippone wrote:
>
>> The difference between Tina's service and some of the rest of us.....?
>>
>> She is a Pro in their special service program.  Many of the rest of us are
>> not.
>>
>> What this all means is that for the "normal" Joe, YMMV.
>>
>> There are too many horror stories about the time it takes to get Leica
>> Service to make any generalizations.....
>> It takes the time it takes.  Period.
>>
>> Always own a backup.
>>
>> Frank Filippone
>> red735i at earthlink.net
>>
>>
>>
>>
>>
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
>>
>>
>>
>
>
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information
>


Replies: Reply from jsmith342 at gmail.com (Jeffery Smith) ([Leica] Leica Service)
In reply to: Message from images at comporium.net (Tina Manley) ([Leica] Leica Service)
Message from hopsternew at gmail.com (Geoff Hopkinson) ([Leica] Leica Service)
Message from hopsternew at gmail.com (Geoff Hopkinson) ([Leica] Leica Service)
Message from red735i at earthlink.net (Frank Filippone) ([Leica] Leica Service)
Message from charcot at comcast.net (charcot) ([Leica] Leica Service)