Archived posting to the Leica Users Group, 2010/03/12
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]I want an instant Leica repair. Nathan Wajsman Alicante, Spain http://www.frozenlight.eu http://www.greatpix.eu http://www.nathanfoto.com Books: http://www.blurb.com/bookstore/search?search=wajsman&x=0&y=0 PICTURE OF THE WEEK: http://www.fotocycle.dk/paws Blog: http://www.fotocycle.dk/blog On Mar 12, 2010, at 9:39 PM, Tina Manley wrote: > Perfection takes time ;-) Wouldn't you rather wait for a Leica than have > an > instant Canon repair? > > Tina > > On Fri, Mar 12, 2010 at 3:32 PM, Doug Herr <wildlightphoto at > earthlink.net>wrote: > >> Tina Manley wrote: >> >>> I am firmly convinced that posting complaints on the world-wide web >> results >>> in better customer service. I think most companies have someone >> monitoring >>> Google these days. >> >> In the box with my Precious was a postage-paid customer satisfaction >> survey >> form. The lens returned in fantastic condition (SWMBO asked if it was a >> new >> lens), telephone & e-mail contact was entirely satisfactory, but I gave >> them >> a very low score for turnaround time. OTOH at nearly three months this >> repair was almost a month quicker than the last time it was repaired. >> >> Doug Herr >> Birdman of Sacramento >> http://www.wildlightphoto.com >> >> >> > -- > Tina Manley, ASMP > www.tinamanley.com > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information >