Archived posting to the Leica Users Group, 2010/03/01
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]That would be B&H. Since it wasn't dead on arrival but died after a week or two, they sent me to Leica. On Feb 28, 2010, at 9:20 PM, Sonny Carter wrote: > Did you go through your dealer to try to get resolution to these problems > Jeffery? > > On Sun, Feb 28, 2010 at 9:12 PM, Jeffery Smith <jsmith342 at gmail.com> > wrote: > >> You are a lucky man. They treated my like I was a piece of dog crap. Zeiss >> repaired my Zeiss RF for no charge, and had to send it back to Japan to do >> so. To Leica, I was a piece of excrement. Maybe they can learn from >> Toyota. >> I doubt it. They make excellent cameras and lenses, but their attitude >> toward non-professionals is deplorable. I have not bought anything Leica >> since the M8, and never will. There is an issue here that goes beyond >> camera >> and lens quality. And it will ultimately bring them down. You can't pick >> and >> choose which customers get warranty service. >> >> Jeffery >> >> >> On Feb 28, 2010, at 9:02 PM, grduprey at mchsi.com wrote: >> >>> I have never been treated poorly by Leica NJ. They have always talked to >> me to work out any problems i have had. Service has always been quick and >> workmanship exactly as expected, and I'm not a pro either. >>> >>> Gene >>> >>> ----- Original Message ----- >>> From: "Charcot" <charcot at comcast.net> >>> To: "Leica Users Group" <lug at leica-users.org> >>> Sent: Sunday, February 28, 2010 1:19:29 PM GMT -06:00 US/Canada Central >>> Subject: Re: [Leica] Zeiss Wide Angle 35mm f/2 Biogon T* ZM >>> >>> I think this misses the whole point - someone who isn't a professional >> gets treated like crap??? From Leica??? Man I would be super pissed. >>> >>> >>> ernie >>> On Feb 28, 2010, at 12:12 PM, Tina Manley wrote: >>> >>>> You have to provide proof that you are a working professional - tear >> sheets >>>> and credits. You get expedited repairs and loans of equipment. Here is >> the >>>> contact info: >>>> >>>> Leica Camera Inc. >>>> 1 Pearl Ct, Unit A >>>> Allendale, New Jersey 07401 >>>> Contact person: >>>> Sarah Mayville & Colleen Murray >>>> Phone: >>>> 800-222-0118 >>>> Fax: >>>> 201-995-1686 >>>> E-mail: >>>> repair at leicacamerausa.com >>>> >>>> >>>> >>>> On Sun, Feb 28, 2010 at 2:01 PM, Jeffery Smith <jsmith342 at gmail.com> >> wrote: >>>> >>>>> No, I tried going through the routine they had with the camera's >>>>> documentation. How does one join Leica Professional Services? >>>>> >>>>> Jeffery >>>>> >>>>> >>>>> >>>> -- >>>> Tina Manley, ASMP >>>> www.tinamanley.com >>>> >>>> _______________________________________________ >>>> Leica Users Group. >>>> See http://leica-users.org/mailman/listinfo/lug for more information >>> >>> >>> _______________________________________________ >>> Leica Users Group. >>> See http://leica-users.org/mailman/listinfo/lug for more information >>> >>> _______________________________________________ >>> Leica Users Group. >>> See http://leica-users.org/mailman/listinfo/lug for more information >> >> Jeffery Smith >> New Orleans, LA >> >> >> >> >> _______________________________________________ >> Leica Users Group. >> See http://leica-users.org/mailman/listinfo/lug for more information >> > > > > -- > Regards, > > Sonny > http://www.sonc.com > http://sonc.stumbleupon.com/ > Natchitoches, Louisiana > (+31.754164,-093.099080) > > USA > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information Jeffery Smith New Orleans, LA