Archived posting to the Leica Users Group, 2009/12/23
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]On Dec 23, 2009, at 5:28 AM, Nathan Wajsman wrote: > This morning I received the following e-mail from Leica UK, so all appears > to be on track. Although it is generally considered bad form to forward a > private e-mail to a mailing list, I think in this case Leica won't mind, > as it is quite complementary of their service. > > Nathan > > >> Good morning, >> >> Thank you for your e-mail. We have been in contact with the factory and >> asked them to carry out the repair free of charge under the terms of the >> UK Passport scheme. wonderful Nathan, very reassuring I am sure. interesting how they refer to the UK Passport "scheme", a choice word which has both positive and negative connotations... http://www.google.com/search?&q=define:Scheme Steve >> >> We apologise for any inconvenience caused. >> >> Kind regards >> Charlotte Wells >> Customer Service Department >> >> Leica Camera Ltd / Davy Avenue / Knowlhill / Milton Keynes MK5 8LB / UK >> www.leica-camera.co.uk/ / Email: owner at leica-camera.co.uk >> Tel: +44 (0) 1908 256400 / Fax: +44 (0) 1908 671316 > > > > > Nathan Wajsman > Alicante, Spain > http://www.frozenlight.eu > http://www.greatpix.eu > http://www.nathanfoto.com > > Books: http://www.blurb.com/bookstore/search?search=wajsman&x=0&y=0 > PICTURE OF THE WEEK: http://www.fotocycle.dk/paws > Blog: http://www.fotocycle.dk/blog > > > > On Dec 23, 2009, at 5:36 AM, Nathan Wajsman wrote: > >> Yes, I have no reason to lie to this list or to Leica, and I am not >> ranting about the problem, just a bit annoyed that I will be without my >> favourite camera during next week's trip to Andaluc?a/Gibraltar etc. >> >> The real test will be whether Leica Solms and UK get their heads together >> to fix the problem correctly (i.e. without any additional expense to me >> and with a minimum of administrative runaround). I have not heard back >> from them yet, but given that it is Christmas, and coupled with the >> weather situation in the UK (for all I know, the people who work at Leica >> UK may not even be able to get to their office) I do not expect to hear >> back until after the holidays. >> >> The issue of waterproofing was not relevant with the film Leicas since >> they were largely mechanical until the M7. Even with the M6 the only >> electronic part was the meter. So the risk was minimal compared to an >> M8/M9. >> >> Nathan >> >> Nathan Wajsman >> Alicante, Spain >> http://www.frozenlight.eu >> http://www.greatpix.eu >> http://www.nathanfoto.com >> >> Books: http://www.blurb.com/bookstore/search?search=wajsman&x=0&y=0 >> PICTURE OF THE WEEK: http://www.fotocycle.dk/paws >> Blog: http://www.fotocycle.dk/blog >> > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information