Archived posting to the Leica Users Group, 2009/02/20

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Subject: [Leica] My Epson 3800 died again
From: jhnichols at (Jim Nichols)
Date: Fri Feb 20 09:48:26 2009
References: <>


Sorry to hear of your printer problems, but offer my congratulations on your 
warranty foresight.

Have you completed the mail server transition?  I have not seen much of an 

Jim Nichols
Tullahoma, TN USA
----- Original Message ----- 
From: "Brian Reid" <>
To: <>
Sent: Friday, February 20, 2009 11:41 AM
Subject: [Leica] My Epson 3800 died again

>I bought an Epson Stylus Pro 3800 in December 2006. I bought the 2-year 
>extended warranty for it, for which I am thankful.
> Epson replaced the printer under warranty with a refurbished unit in 
> August 2008.
> I just got off the phone after a 90-minute marathon phone call with Epson 
> Tech Support, and they've concluded that this replacement unit is not 
> working and that they have to replace it again.
> The symptoms this time are that certain pixel values in the printed image 
> come out a solid posterized grayed pastel, in various shades of green and 
> blue and purple.
> It's a great printer, and Epson tech support is utterly wonderful, but the 
> darn thing sure does fail a lot.
> My point? Invest in the extended warranty if you buy a high-end Epson 
> printer.
> Brian Reid
> _______________________________________________
> Leica Users Group.
> See for more information

Replies: Reply from reid at (Brian Reid) ([Leica] My Epson 3800 died again)
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