Archived posting to the Leica Users Group, 2008/11/22
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Yes, it is a Leica issue. First, there is no Leica dealer in Alicante. Second, it is irrelevant to compare Leica to Canon or Nikon. They sell more cameras in a week than Leica sells in a year. Precisely because of that, Leica should treat this type of inquiry better than it has. In general, my experience with smaller companies has been that they provide better pre-sales service (and often better post-sales service too) than the giants. This is one of the ways in which they can differentiate themselves. The information I am after is not available on Leica's web site. Nathan Nathan Wajsman Alicante, Spain http://www.frozenlight.eu http://www.greatpix.eu http://www.nathanfoto.com Books: http://www.blurb.com/bookstore/search?search=wajsman&x=0&y=0 PICTURE OF THE WEEK: http://www.fotocycle.dk/paws Blog: http://www.fotocycle.dk/blog On Nov 22, 2008, at 6:37 PM, mehrdad wrote: > i think you should have approached your dealer for these kind of > questions, > unless you are face to face with one of these companies in show, it > is next > to impossible to get answers like this. try canon or nikon, usually > most > info is posted on the web and or you can ask your dealer. > > any pre-sales information i need on anything, i dig up on the web, > so this > is not a leica issue > > On Fri, Nov 21, 2008 at 9:52 PM, Nathan Wajsman > <photo@frozenlight.eu>wrote: > >> On Wednesday morning I e-mailed info@leica-camera.com. In my >> message I >> indicated that I was considering buying an M8 and asked some >> questions about >> the warranty cover. I even wrote the message in German to make it >> nice and >> easy for the folks in Solms. >> >> Now it is Saturday morning and I have not received any kind of >> reply. Now, >> it would seem to me that when you put your e-mail address on a web >> site for >> people to ask questions, you should also monitor it. And when >> somebody >> writes with questions relating to a probable purchase of a rather >> expensive >> product in these times of crisis, one would think that someone from >> the >> sales department would answer rather quickly. Again, my questions >> are not >> complicated, and they are posed in Leica's Muttersprache. >> >> So...are all the Solms people busy designing new lenses and do not >> have >> time to answer queries? >> >> How have others experienced Leica's pre-sales? >> >> Cheers, >> Nathan >> >> Nathan Wajsman >> Alicante, Spain >> http://www.frozenlight.eu >> http://www.greatpix.eu >> http://www.nathanfoto.com >> >> Books: http://www.blurb.com/bookstore/search?search=wajsman&x=0&y=0 >> PICTURE OF THE WEEK: http://www.fotocycle.dk/paws >> Blog: http://www.fotocycle.dk/blog >> >> >> >> >> _______________________________________________ >> Leica Users Group. >> See http://leica-users.org/mailman/listinfo/lug for more information >> > > > > -- > ------------------------------------- > regards, mehrdad > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information