Archived posting to the Leica Users Group, 2002/02/18
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Greg J. Lorenzo wrote: > RE: Customer Service: > > In my experience, Delta is as good and better than B&H and B&H is not > too bad. > > Regards, > > Greg As someone who has dealt quite a lot with both, I would agree with that assessment. My experience (and our company has done low six figures business with B&H in some recent years) is that B&H will often not "volunteer" to do the right thing if there is a problem. But in the end, they always *do* the right thing, even though it sometimes requires some phone calls and mild persuasion. :-). I chalk this up to the fact that they are a really large operation rather than to any intentional malevolence. - -- Rolfe Tessem | Lucky Duck Productions, Inc. rolfe@ldp.com | 96 Morton Street (212) 463-0029 | New York, Ny 10014 - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html