Archived posting to the Leica Users Group, 2002/02/18
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]RE: Customer Service: In my experience, Delta is as good and better than B&H and B&H is not too bad. Regards, Greg Rolfe Tessem wrote: > Bill Satterfield wrote: > >> I have decided to stick to the tried and the true- B&H. Besides, >> Delta did not have the black body. I am not too sold on a Mack Warranty, > > > > I see there have been a lot of responses on this topic already. > > FWIW, I've done quite a bit of business with Delta and have found them > to be extremely reliable and forthright. Check out their rating on > www.photo.net. As others have pointed out, it is a small company that > deals in grey market only and bundles a third party (Mack) warranty. I > have found them to be about the lowest price around for new Leica stuff. > > I personally think the Passport warranty is worth the differential for > a new Leica body, but I'll usually go with Delta if I'm buying a new > lens or things like the SF20, Leica loupe, Leica filters, etc. > > If you deal with them, talk to Betty who is terrific. I think you'll > find that Delta's customer service is as good or better than B&H in > the event you need to return something defective out of the box. This > is actually not one of B&H's strongest areas, in my experience. > - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html