Archived posting to the Leica Users Group, 2002/02/18

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Subject: Re: [Leica] Delta International
From: "Greg J. Lorenzo" <gregj.lorenzo@shaw.ca>
Date: Mon, 18 Feb 2002 16:14:58 -0700
References: <MBBBJHIBKCKEAEOKKBPOIEOMCIAA.bdcolen@earthlink.net> <3C714E63.9060305@istate.net> <3C716A67.2060702@ldp.com>

RE: Customer Service:

In my experience, Delta is as good and better than B&H and B&H is not 
too bad.

Regards,

Greg

Rolfe Tessem wrote:

> Bill Satterfield wrote:
>
>> I have decided to stick to the tried and the true- B&H. Besides, 
>> Delta did not have the black body. I am not too sold on a Mack Warranty,
>
>
>
> I see there have been a lot of responses on this topic already.
>
> FWIW, I've done quite a bit of business with Delta and have found them 
> to be extremely reliable and forthright. Check out their rating on 
> www.photo.net. As others have pointed out, it is a small company that 
> deals in grey market only and bundles a third party (Mack) warranty. I 
> have found them to be about the lowest price around for new Leica stuff.
>
> I personally think the Passport warranty is worth the differential for 
> a new Leica body, but I'll usually go with Delta if I'm buying a new 
> lens or things like the SF20, Leica loupe, Leica filters, etc.
>
> If you deal with them, talk to Betty who is terrific. I think you'll 
> find that Delta's customer service is as good or better than B&H in 
> the event you need to return something defective out of the box. This 
> is actually not one of B&H's strongest areas, in my experience.
>


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Replies: Reply from Rolfe Tessem <rolfe@ldp.com> (Re: [Leica] Delta International)
In reply to: Message from "B. D. Colen" <bdcolen@earthlink.net> (RE: [Leica] Delta International)
Message from Bill Satterfield <cwsat@istate.net> (Re: [Leica] Delta International)
Message from Rolfe Tessem <rolfe@ldp.com> (Re: [Leica] Delta International)