Archived posting to the Leica Users Group, 2013/05/24

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Subject: [Leica] PESO: RG Lewis and Leica M frustrations
From: leopoldgreen at mac.com (Leopold Green)
Date: Fri, 24 May 2013 17:02:19 +0100
References: <CDC15DA6.9D56%mark@rabinergroup.com> <FDF64EEC-D4D6-4567-9849-3B870DE886B9@frozenlight.eu>

I'm a lurker so feel I shouldn't really say anything particularly as there 
seems to be some animus here but I did wince when I read the R G Lewis 
comments - am sure many Leica dealers must feel that and the lack of supply 
must be hurting them but do you think quoting so directly in public might 
not rather hurt him? He has to deal with Leica and  some of the attributed 
comments, especially the 'extremely arrogant' bit won't help...

sorry I haven't got any right to criticise but they are a really good dealer 
and I don't think you should have quoted him like that in public

Leopold

On 22 May 2013, at 05:27, Nathan Wajsman <photo at frozenlight.eu> wrote:

> Take your meds, Mark.
> 
> Nathan Wajsman
> Alicante, Spain
> http://www.frozenlight.eu
> http://www.greatpix.eu
> PICTURE OF THE WEEK: http://www.fotocycle.dk/paws
> Blog: http://nathansmusings.wordpress.com/
> 
> YNWA
> 
> 
> 
> 
> 
> 
> 
> 
> 
> On May 21, 2013, at 11:21 PM, Mark Rabiner wrote:
> 
>> Congrats Nathan  this has got to be terrific for you.
>> A triumph!
>> 
>> 
>> On 5/21/13 6:18 AM, "Nathan Wajsman" <photo at frozenlight.eu> wrote:
>> 
>>> I walked from my hotel to the Holborn Tube station this morning, and on 
>>> the
>>> way, as is my habit, I stopped by RG Lewis on Southampton Row, one of 
>>> London's
>>> best-known Leica dealers. I have been coming in his shop for at least 10
>>> years, and usually we have a chat. This time he was telling about his 
>>> woes
>>> with the new M 240. He has one in the shop, a demo. Since they were
>>> introduced, he has received and sold 7, all of which have been recalled 
>>> for
>>> the lug issue. He was utterly frustrated about the fact that there 
>>> simply no
>>> new Leica product to sell--the M is vaporware, the ME also, the M9 is
>>> discontinued, so for anyone wanting to buy a new Leica M the options are 
>>> very
>>> limited. He told me of another dealer, in Mayfair, that is having cash 
>>> flow
>>> problems--not having product to sell and paying Mayfair rents is a deadly
>>> combination.
>>> 
>>> And to top it off, Leica is being extremely arrogant towards its dealers,
>>> basically telling them to just be happy they are Leica dealers and to 
>>> shut up.
>>> 
>>> Conclusion: brilliant products, lousy customer relations and even worse
>>> communications skills.
>>> 
>>> <http://gallery.leica-users.org/v/belgiangator/misc/390823669_759797.jpg.html>
>>> 
>>> Cheers,
>>> Nathan
>>> 
>>> Nathan Wajsman
>>> (sent from somewhere)
>>> 
>>> 
>>> _______________________________________________
>>> Leica Users Group.
>>> See http://leica-users.org/mailman/listinfo/lug for more information
>> 
>> 
>> 
>> 
>> -- 
>> Mark William Rabiner
>> Photography
>> http://gallery.leica-users.org/v/lugalrabs/
>> 
>> 
>> 
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
> 
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information


Replies: Reply from photo at frozenlight.eu (Nathan Wajsman) ([Leica] PESO: RG Lewis and Leica M frustrations)
Reply from scottgregory at mac.com (Scott Gregory) ([Leica] PESO: RG Lewis and Leica M frustrations)
In reply to: Message from mark at rabinergroup.com (Mark Rabiner) ([Leica] PESO: RG Lewis and Leica M frustrations)
Message from photo at frozenlight.eu (Nathan Wajsman) ([Leica] PESO: RG Lewis and Leica M frustrations)