Archived posting to the Leica Users Group, 2013/01/26

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Subject: [Leica] finally got my R9/DMR back-yesterday
From: afirkin at afirkin.com (afirkin at afirkin.com)
Date: Sat, 26 Jan 2013 03:46:43 -0500
References: <CD2901EE.4416%mark@rabinergroup.com>

I think they are waiting on a new batch of sensors.

> Parts scarce on an M9 sounds odd to me. Isn't the camera still being made?
> And if not didn't they stop making them the day before yesterday?
>
>
> On 1/26/13 3:31 AM, "Alastair Firkin" <afirkin at afirkin.com> wrote:
>
>> Hi Jim,
>> I already replied to this and it may come yet, but the send function did
>> seem faulty.
>>
>> I'm sorry to hear your DMR is dead. Mine is in Solms being 'fixed'. I
>> was
>> sorta warned not to send it. The Leica customer service person told me
>> that they are happy to clean adjust and fix mechanicals, but there are
>> no
>> spare electronic parts, and since 99% of the thing is electronic she was
>> dubious. However when on her suggestion I cleaned the contacts and it
>> started working albeit a bit 'shaky' I decided to send it with the
>> attached R9, whose light meter was also a bit dicky. The exposures
>> worked,
>> but the display was odd.
>>
>> The returned quote was reasonably detailed in what they would 'fix'
>> adjust
>> and clean. The R9 was $900 to CLA, and fix the lightmeter and some
>> switches including the main switch, which in retrospect was a bit
>> unreliable recently, clean all the optics adjust etc. A lot of dough for
>> an R9 I suppose. The DMR was exchange function knob, adjust and check
>> function to camera. Setting knob complete. Cost $0. The caveat was there
>> is no warranty on the DMR but there is a 12 month warranty on the parts
>> and work on the R9. I'll get it fixed and then flog it one way or
>> another
>> ;-)
>>
>> My M9 is also over there: sort of a catch up with CLA's. Its parts are
>> also a bit scarce, and I've been warned the repair will be delayed.
>>
>> Overall, I'm pretty happy with the communication. Its not great, but I
>> do
>> find dealing directly with the customer service people seems to help:
>> they
>> speak better english I suspect.
>>
>> On the up side, Leica are to open here in Australia as Leica Australia,
>> with a technician being trained in Solms at the moment from Melbourne,
>> so
>> we may not have to ship so much back to Germany in the future.
>>
>> Cheers
>>
>> Alastair
>>
>>> Jayanand,
>>>
>>> You are probably (painfully) right. Time to move on. Yet it's still
>>> possible
>>> - maybe for just a little bit longer - to protect the gazillion $
>>> investment
>>> in R lenses (8 of them) and 4 R8 bodies before finally bowing to the
>>> gods
>>> and accepting something else. I think I'll take Charlie's offer
>>> (offline)
>>> to
>>> pursue non-Leica DMR fixes until they are likewise exhausted.
>>>
>>> I'm really pissed, though, that Leica Germany won't tell me
>>> specifically
>>> what is wrong with  the DMR and why they can't repair it. Sarah (Leica
>>> repair NJ) asked, but no tell.
>>>
>>> Jim
>>>
>>> James R. Nelon
>>> Partner
>>> Memories Forever Studios
>>> Office: +1-508-319-1679
>>> Cell: +1-508-308-6525
>>> Email: JNelon at Memories-Forever-Studios.com
>>> Website: http://Memories-Forever-Studios.com
>>>
>>>
>>> -----Original Message-----
>>> From: lug-bounces+jnelon=nelonassociates.com at leica-users.org
>>> [mailto:lug-bounces+jnelon=nelonassociates.com at leica-users.org] On
>>> Behalf
>>> Of
>>> Jayanand Govindaraj
>>> Sent: Friday, January 25, 2013 8:24 PM
>>> To: Leica Users Group
>>> Subject: Re: [Leica] finally got my R9/DMR back-yesterday
>>>
>>> Charlie, Jim
>>> Maybe it is time to take note of the writing on the wall and move
>>> on....It
>>> is glowing in great, big letters!
>>> Cheers
>>> Jayanand
>>>
>>> On Sat, Jan 26, 2013 at 3:47 AM, Topoxforddoc
>>> <topoxforddoc at btinternet.com>wrote:
>>>
>>>> Jim
>>>> There's a guy near London uk who will repair DMRs. PM me and I will
>>>> send you details Charlie
>>>>
>>>> Sent from my iPhone
>>>>
>>>> On 25 Jan 2013, at 21:36, "James R. Nelon"
>>>> <JNelon at NelonAssociates.com>
>>>> wrote:
>>>>
>>>>> I got my R8/DMR back from Leica Germany via Leica NJ last week with
>>> this:
>>>>> "Unable to repair the DMR anymore. Customer was advised." No further
>>>> info.
>>>>> Just returned. Is this the end of the DMR line?
>>>>>
>>>>> Jim
>>>>>
>>>>> James R. Nelon
>>>>> Partner
>>>>> Memories Forever Studios
>>>>> Office: +1-508-319-1679
>>>>> Cell: +1-508-308-6525
>>>>> Email: JNelon at Memories-Forever-Studios.com
>>>>> Website: http://Memories-Forever-Studios.com
>>>>>
>>>>> -----Original Message-----
>>>>> From: lug-bounces+jnelon=nelonassociates.com at leica-users.org
>>>>> [mailto:lug-bounces+jnelon=nelonassociates.com at leica-users.org] On
>>>> Behalf Of
>>>>> Doug Herr
>>>>> Sent: Wednesday, January 23, 2013 5:37 PM
>>>>> To: lug at leica-users.org
>>>>> Subject: Re: [Leica] finally got my R9/DMR back-yesterday
>>>>>
>>>>> Stasys Petravicius wrote:
>>>>>
>>>>> Now I have to remember how to use it- it took a while to change the
>>>>> menu language from German to English. I must be getting OLD! Stasys
>>>>> <<<
>>>>>
>>>>> My R8/DMR returned on Monday :) the menu was in English but the time
>>>>> was Deutschland.
>>>>>
>>>>> Doug Herr
>>>>> Birdman of Sacramento
>>>>> http://www.wildlightphoto.com
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Leica Users Group.
>>>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Leica Users Group.
>>>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>>>
>>>> _______________________________________________
>>>> Leica Users Group.
>>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>>>
>>>
>>> _______________________________________________
>>> Leica Users Group.
>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>>
>>>
>>> _______________________________________________
>>> Leica Users Group.
>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>>
>>
>>
>>
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
>
>
>
>
> --
> Mark William Rabiner
> Photography
> http://gallery.leica-users.org/v/lugalrabs/
>
>
>
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information
>




Replies: Reply from mark at rabinergroup.com (Mark Rabiner) ([Leica] finally got my R9/DMR back-yesterday)
In reply to: Message from mark at rabinergroup.com (Mark Rabiner) ([Leica] finally got my R9/DMR back-yesterday)