Archived posting to the Leica Users Group, 2013/01/26

[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]

Subject: [Leica] finally got my R9/DMR back-yesterday
From: mark at rabinergroup.com (Mark Rabiner)
Date: Sat, 26 Jan 2013 03:54:12 -0500

Makes sense
Or.
...


On 1/26/13 3:46 AM, "Alastair Firkin" <afirkin at afirkin.com> wrote:

> I think they are waiting on a new batch of sensors.
> 
>> Parts scarce on an M9 sounds odd to me. Isn't the camera still being made?
>> And if not didn't they stop making them the day before yesterday?
>> 
>> 
>> On 1/26/13 3:31 AM, "Alastair Firkin" <afirkin at afirkin.com> wrote:
>> 
>>> Hi Jim,
>>> I already replied to this and it may come yet, but the send function did
>>> seem faulty.
>>> 
>>> I'm sorry to hear your DMR is dead. Mine is in Solms being 'fixed'. I
>>> was
>>> sorta warned not to send it. The Leica customer service person told me
>>> that they are happy to clean adjust and fix mechanicals, but there are
>>> no
>>> spare electronic parts, and since 99% of the thing is electronic she was
>>> dubious. However when on her suggestion I cleaned the contacts and it
>>> started working albeit a bit 'shaky' I decided to send it with the
>>> attached R9, whose light meter was also a bit dicky. The exposures
>>> worked,
>>> but the display was odd.
>>> 
>>> The returned quote was reasonably detailed in what they would 'fix'
>>> adjust
>>> and clean. The R9 was $900 to CLA, and fix the lightmeter and some
>>> switches including the main switch, which in retrospect was a bit
>>> unreliable recently, clean all the optics adjust etc. A lot of dough for
>>> an R9 I suppose. The DMR was exchange function knob, adjust and check
>>> function to camera. Setting knob complete. Cost $0. The caveat was there
>>> is no warranty on the DMR but there is a 12 month warranty on the parts
>>> and work on the R9. I'll get it fixed and then flog it one way or
>>> another
>>> ;-)
>>> 
>>> My M9 is also over there: sort of a catch up with CLA's. Its parts are
>>> also a bit scarce, and I've been warned the repair will be delayed.
>>> 
>>> Overall, I'm pretty happy with the communication. Its not great, but I
>>> do
>>> find dealing directly with the customer service people seems to help:
>>> they
>>> speak better english I suspect.
>>> 
>>> On the up side, Leica are to open here in Australia as Leica Australia,
>>> with a technician being trained in Solms at the moment from Melbourne,
>>> so
>>> we may not have to ship so much back to Germany in the future.
>>> 
>>> Cheers
>>> 
>>> Alastair
>>> 
>>>> Jayanand,
>>>> 
>>>> You are probably (painfully) right. Time to move on. Yet it's still
>>>> possible
>>>> - maybe for just a little bit longer - to protect the gazillion $
>>>> investment
>>>> in R lenses (8 of them) and 4 R8 bodies before finally bowing to the
>>>> gods
>>>> and accepting something else. I think I'll take Charlie's offer
>>>> (offline)
>>>> to
>>>> pursue non-Leica DMR fixes until they are likewise exhausted.
>>>> 
>>>> I'm really pissed, though, that Leica Germany won't tell me
>>>> specifically
>>>> what is wrong with  the DMR and why they can't repair it. Sarah (Leica
>>>> repair NJ) asked, but no tell.
>>>> 
>>>> Jim
>>>> 
>>>> James R. Nelon
>>>> Partner
>>>> Memories Forever Studios
>>>> Office: +1-508-319-1679
>>>> Cell: +1-508-308-6525
>>>> Email: JNelon at Memories-Forever-Studios.com
>>>> Website: http://Memories-Forever-Studios.com
>>>> 
>>>> 
>>>> -----Original Message-----
>>>> From: lug-bounces+jnelon=nelonassociates.com at leica-users.org
>>>> [mailto:lug-bounces+jnelon=nelonassociates.com at leica-users.org] On
>>>> Behalf
>>>> Of
>>>> Jayanand Govindaraj
>>>> Sent: Friday, January 25, 2013 8:24 PM
>>>> To: Leica Users Group
>>>> Subject: Re: [Leica] finally got my R9/DMR back-yesterday
>>>> 
>>>> Charlie, Jim
>>>> Maybe it is time to take note of the writing on the wall and move
>>>> on....It
>>>> is glowing in great, big letters!
>>>> Cheers
>>>> Jayanand
>>>> 
>>>> On Sat, Jan 26, 2013 at 3:47 AM, Topoxforddoc
>>>> <topoxforddoc at btinternet.com>wrote:
>>>> 
>>>>> Jim
>>>>> There's a guy near London uk who will repair DMRs. PM me and I will
>>>>> send you details Charlie
>>>>> 
>>>>> Sent from my iPhone
>>>>> 
>>>>> On 25 Jan 2013, at 21:36, "James R. Nelon"
>>>>> <JNelon at NelonAssociates.com>
>>>>> wrote:
>>>>> 
>>>>>> I got my R8/DMR back from Leica Germany via Leica NJ last week with
>>>> this:
>>>>>> "Unable to repair the DMR anymore. Customer was advised." No further
>>>>> info.
>>>>>> Just returned. Is this the end of the DMR line?
>>>>>> 
>>>>>> Jim
>>>>>> 
>>>>>> James R. Nelon
>>>>>> Partner
>>>>>> Memories Forever Studios
>>>>>> Office: +1-508-319-1679
>>>>>> Cell: +1-508-308-6525
>>>>>> Email: JNelon at Memories-Forever-Studios.com
>>>>>> Website: http://Memories-Forever-Studios.com
>>>>>> 
>>>>>> -----Original Message-----
>>>>>> From: lug-bounces+jnelon=nelonassociates.com at leica-users.org
>>>>>> [mailto:lug-bounces+jnelon=nelonassociates.com at leica-users.org] On
>>>>> Behalf Of
>>>>>> Doug Herr
>>>>>> Sent: Wednesday, January 23, 2013 5:37 PM
>>>>>> To: lug at leica-users.org
>>>>>> Subject: Re: [Leica] finally got my R9/DMR back-yesterday
>>>>>> 
>>>>>> Stasys Petravicius wrote:
>>>>>> 
>>>>>> Now I have to remember how to use it- it took a while to change the
>>>>>> menu language from German to English. I must be getting OLD! Stasys
>>>>>> <<<
>>>>>> 
>>>>>> My R8/DMR returned on Monday :) the menu was in English but the time
>>>>>> was Deutschland.
>>>>>> 
>>>>>> Doug Herr
>>>>>> Birdman of Sacramento
>>>>>> http://www.wildlightphoto.com
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> _______________________________________________
>>>>>> Leica Users Group.
>>>>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>>>>> 
>>>>>> 
>>>>>> _______________________________________________
>>>>>> Leica Users Group.
>>>>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>>>> 
>>>>> _______________________________________________
>>>>> Leica Users Group.
>>>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>>>> 
>>>> 
>>>> _______________________________________________
>>>> Leica Users Group.
>>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>>> 
>>>> 
>>>> _______________________________________________
>>>> Leica Users Group.
>>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>>> 
>>> 
>>> 
>>> 
>>> _______________________________________________
>>> Leica Users Group.
>>> See http://leica-users.org/mailman/listinfo/lug for more information
>> 
>> 
>> 
>> 
>> --
>> Mark William Rabiner
>> Photography
>> http://gallery.leica-users.org/v/lugalrabs/
>> 
>> 
>> 
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
>> 
> 
> 
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information




-- 
Mark William Rabiner
Photography
http://gallery.leica-users.org/v/lugalrabs/




In reply to: Message from afirkin at afirkin.com (afirkin at afirkin.com) ([Leica] finally got my R9/DMR back-yesterday)