Archived posting to the Leica Users Group, 2012/04/14

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Subject: [Leica] So much for the Zeiss customer service....
From: justin at sprawl.com.au (Justin Viiret)
Date: Sat, 14 Apr 2012 22:31:26 +1000
References: <CAF8hL-FMpVekDvkeFmrsQcyVSFvO8YUnoQWWVB-ZRcWSK=WhFg@mail.gmail.com> <CAF8hL-HnuQo8V9RLGHPNrk_FHxTYQt55Bv3EsBy-a80HULW9sQ@mail.gmail.com>

Hi Richard,

I can imagine that that's the sort of exchange that'd make my blood
pressure go up, too.

I thought I'd just say: I had the same problem (tilted framelines) with the
CV finder I had a few years ago, when I first bought my ZM 25/2.8 lens. It
was terrible: it'd go out of alignment bouncing around in a pouch in my
camera bag. A local repairer suggested that the CV finder was easy to get
into and fix myself, which it was, but it soon happened again.

I replaced it with the Zeiss finder -- same one that you have -- and
haven't had any obvious issues with it, though I haven't tested it
rigorously and have attributed any tilt since to my, uh, personal
inimitable style.

Perhaps a local repairer (rather than Zeiss) might be of more use?

jv

On Sat, Apr 14, 2012 at 9:59 PM, Richard Man <richard at 
richardmanphoto.com>wrote:

> This really p*ssed me off. I am going to buy a Voigtlander finder:
> http://www.richardmanphoto.com/blog/?p=3634
>
>
>
> On Sat, Apr 14, 2012 at 4:33 AM, Richard Man <richard at 
> richardmanphoto.com
> >wrote:
>
> > So I emailed the Zeiss support about the obvious tilt on my 25mm
> viewfinder
> > *http://richardmanphoto.com/PICS/20120412-L1010049.jpg
> >
> > *I lined up the horizontal framelines with a horizontal line and that's
> > the picture I get. Needless to say, the framelines on the M9 is accurate.
> >
> > I even tested it with the 15mm Zeiss VF I have currently and it is fine,
> > and there wasn't an issue like that with my older 25mm VF and even the
> 21mm
> > VF.
> >
> > ****
> > Anyway, the Zeiss support basically says, "too bad, the Zeiss VF is not
> > designed to be used with the M9. The VF is not defective, it sucks to be
> > you." (not direct quote because I am not suppose to copy and paste
> > "confidential conversation."
> >
> > ???!
> >
> > Arrgfgggghghhhh
> >
>


In reply to: Message from richard at richardmanphoto.com (Richard Man) ([Leica] So much for the Zeiss customer service....)
Message from richard at richardmanphoto.com (Richard Man) ([Leica] So much for the Zeiss customer service....)