Archived posting to the Leica Users Group, 2010/07/12

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Subject: [Leica] Lightroom 3 Cross-Platform Catalog: Warning
From: spencer at (Spencer Cheng)
Date: Mon, 12 Jul 2010 20:18:16 -0400
References: <> <>

This would be totally unacceptable response if I were the one calling. They 
should give you a specific bug report they are tracking this problem with. 

If someone asks me, about some S/W I wrote, if something that should work or 
not, and it doesn't work consistently, it's a major problem for me because 
"sometimes" is the worst answer possible. It's worse than if something is 
busted because then I can fix it.

The answer should either "we support this but it is currently borked. Here 
is the issue number we are tracking by" or "We have never officially 
supported this feature. It worked by accident until now. Sorry"

If this is something that Adobe specifically advertises, I would write to 
the CEO. False advertising and all that nasty stuff.

It's not as if this is free or cheap S/W. You guys paid a lot of money for 
this crapware. Would you accept an expensive camera that sometimes work and 
the manufacturer says too bad it only work 80% of the time? $10 camera 
marked "as is" from a yardsale, sure.

[Yes, this is a pet peeve. Ever increasing level of S/W mediocrity due to 
horrible (and unnecessary) complexity over the last 25 years and people are 
conditioned to accept this mediocrity and pay happily through the nose. Come 
to think of it, since the advent of the PC and that unamed company based in 


On Jul 12, 2010, at 19:51, Richard Man wrote:

> Whoa, thanks for the warning. I am thinking about getting a Macbook but 
> this
> could be a dealbreaker for me :-(
> On Mon, Jul 12, 2010 at 4:45 PM, Robert D. Baron <rbaron at 
>> I know enough of you use Lightroom that I thought I should post this here.
>> Using LR v2.x I would travel with my MacBook Pro, edit and adjust
>> images on it while traveling and then when home I would copy the
>> catalog to an external hard drive and then import it into my Win XP
>> Pro desktop.  No problem. LR is cross-platform, as we know.
>> With LR3: big problem.  No import onto the PC.  Fail. Message: 'Can't
>> do it. Unknown Error.'
>> I posted on the Adobe user forum a week ago with no replies.  I just
>> talked to Adobe tech support and was told 'sometimes it will work and
>> sometimes it won't.'
>> <sigh>
>> --Bob
>> _______________________________________________
>> Leica Users Group.
>> See for more information
> -- 
> // richard <>
> // icc blog: <>
> // photo blog: <>
> [ For technical support on ImageCraft products, please include all previous
> replies in your msgs. ]
> _______________________________________________
> Leica Users Group.
> See for more information

Replies: Reply from rbaron at (Robert D. Baron) ([Leica] Lightroom 3 Cross-Platform Catalog: Warning)
In reply to: Message from rbaron at (Robert D. Baron) ([Leica] Lightroom 3 Cross-Platform Catalog: Warning)
Message from richard at (Richard Man) ([Leica] Lightroom 3 Cross-Platform Catalog: Warning)