Archived posting to the Leica Users Group, 2010/05/07

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Subject: [Leica] I shattered the sensor glass; mea culpa
From: photo at frozenlight.eu (Nathan Wajsman)
Date: Sat, 8 May 2010 07:33:54 +0200
References: <FC244CEE-716F-47A3-8C29-31542C8E9364@yahoo.co.uk> <47D8F54B-82ED-42C1-8099-6189BF3939D3@mac.com> <AANLkTimu1MM4suEzHDNmduAMwl4nqBoSabEn0kf86ea-@mail.gmail.com>

Yes, and if the camera was bought in the UK and is less than 2 years old, 
then Peter's mishap will be covered by the UK passport warranty scheme. In 
this case, the camera needs to be sent to Leica UK in Milton Keynes.

Nathan

Nathan Wajsman
Alicante, Spain
http://www.frozenlight.eu
http://www.greatpix.eu
http://www.nathanfoto.com

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On May 8, 2010, at 5:22 AM, Geoff Hopkinson wrote:

> Yikes, that must have hurt,
> 
> Peter's email address looks like he is in the UK. ?????
> The camera could be sent directly to Solms if desired, although a UK dealer
> could send it on, I'm sure.
> 
> Leica Camera AG
> Customer Service
> Solmser Gewerbepark 8 / D-35606 Solms / Germany
> Contact person:
> Andrea Frankl, Eberhard Jakob, Ursula Brand-Gerheim, Silke Novak, Gabriele
> Arnold
> 
> Telephone +49(0)6442-208-189 / Fax +49(0)6442-208-339
> E-mail:
> cs at leica-camera.com
> 
> 
> If you contact them firstly they will provide a downloadable repair form 
> for
> you. They will be able to provide an estimate on inspection but perhaps can
> indicate an approximate price range before the camera is sent.
> 
> Cheers
> Geoff
> http://www.pbase.com/hoppyman
> 
> 
> On 8 May 2010 04:00, George Lottermoser <imagist3 at mac.com> wrote:
> 
>> ouch!
>> so sorry.
>> 
>> Leica USA should be able to handle it
>> or forward to where it needs to go.
>> Leica Camera Inc.
>> 1 Pearl Ct, Unit A
>> Allendale, New Jersey 07401
>> Phone:
>> 800-222-0118
>> Fax:
>> 201-995-1686
>> 
>> please let us know how this occurred
>> so we can avoid such catastrophe.
>> 
>> Regards,
>> George Lottermoser
>> george at imagist.com
>> http://www.imagist.com
>> http://www.imagist.com/blog
>> http://www.linkedin.com/in/imagist
>> 
>> 
>> On May 7, 2010, at 12:54 PM, Peter Cheyne wrote:
>> 
>> I shattered the sensor glass on my M8 while trying to clean it.  What a
>>> fool, I know.  Please give me suggestions on where it should be sent for
>>> repair.
>>> _______________________________________________
>>> Leica Users Group.
>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>> 
>> 
>> 
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
>> 
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information
> 



In reply to: Message from geordiepete211 at yahoo.co.uk (Peter Cheyne) ([Leica] I shattered the sensor glass; mea culpa)
Message from imagist3 at mac.com (George Lottermoser) ([Leica] I shattered the sensor glass; mea culpa)
Message from hopsternew at gmail.com (Geoff Hopkinson) ([Leica] I shattered the sensor glass; mea culpa)