Archived posting to the Leica Users Group, 2009/04/21
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]If your trying to scare people back into the darkroom, your suceeding! At 01:08 PM 4/21/2009, you wrote: >Fascinating. >I just spent the morning on the phone to Epson tech support working with >them to get my 3800 printer going. Which it is. > >They sure are suspicious of having any component in the system that wasn't >manufactured by Epson. They wanted to blame my router for the Ethernet >failure, but I knew they were going to say this (we've talked before) so I >was ready with a 50-foot-long crossover cable. And when I told them I had >a Fluke NetTool Series II connected to that cable, they got very nervous >and asked me to remove it so that it would not try to control the printer. >Whatever. While I'm on the phone to them, I'll do it their way. > >After an amazing number of button pushes and reconfigurations and power >cycles and resets, we did manage to get the thing to where it could print >a nozzle check. But then it died in the middle of the nozzle check. After >another 10 minutes of mucking about with Epson Net Config and hundreds of >button pushes on the printer's control panel, the darn thing is printing >photographs again. > >I know it's going to stop working again next Sunday afternoon. The real >test will be whether or not I can repeat the ritual of button pushes that >managed to reset the electronics and get it working again. > >Intermittent failures of electronic devices are almost always hardware >problems and not software problems, but clearly there is a software >sequence that can reset the flaky device (until it flakes again). > >For the tech-minded among you: it comes up with an IP address of >169.254.183.253 and won't DHCP or take reconfiguration from the panel. But >the Bonjour protocols let Epson Net Config talk to it without needing an >IP address, and then Epson Net Config can send a layer-2 message to its >MAC address that instructs it to set its IP and netmask properly. Then you >delete and reinstall the print driver and it's a printer again. > > >_______________________________________________ >Leica Users Group. >See http://leica-users.org/mailman/listinfo/lug for more information Chris Saganich MS, CPH Senior Physicist, Office of Health Physics Weill Medical College of Cornell University New York Presbyterian Hospital chs2018 at med.cornell.edu http://intranet.med.cornell.edu/research/health_phys/ Ph. 212.746.6964 Fax. 212.746.4800 Office A-0049