Archived posting to the Leica Users Group, 2009/02/20

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Subject: [Leica] My Epson 3800 died again
From: gregj_lorenzo at (Greg Lorenzo)
Date: Fri Feb 20 10:24:46 2009
References: <>

Brian, I had nothing but bad luck with the Epson P2000. I went through 3 of 
them before I decided enough and threw the last one away.


My previous HP photo printer was also a problem printer which I also tossed.


My 3800 has been perfect from day one though and I have not heard complaints 
wrt 3800 printers in general.


I suspect that you had a run of bad luck with yours. Hopefully the 3rd one 
will be the charm!


Greg Lorenzo

Calgary, Canada
> Date: Fri, 20 Feb 2009 09:41:05 -0800
> From:
> To:
> CC: 
> Subject: [Leica] My Epson 3800 died again
> I bought an Epson Stylus Pro 3800 in December 2006. I bought the 2-year 
> extended warranty for it, for which I am thankful.
> Epson replaced the printer under warranty with a refurbished unit in 
> August 2008.
> I just got off the phone after a 90-minute marathon phone call with Epson 
> Tech Support, and they've concluded that this replacement unit is not 
> working and that they have to replace it again.
> The symptoms this time are that certain pixel values in the printed image 
> come out a solid posterized grayed pastel, in various shades of green and 
> blue and purple.
> It's a great printer, and Epson tech support is utterly wonderful, but the 
> darn thing sure does fail a lot.
> My point? Invest in the extended warranty if you buy a high-end Epson 
> printer.
> Brian Reid
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> Leica Users Group.
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In reply to: Message from reid at (Brian Reid) ([Leica] My Epson 3800 died again)