Archived posting to the Leica Users Group, 2008/11/22
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]The problem has been around for a long time. I had similar problems with the Mamiya people in Munich in 1976. CRM hadn't even been invented then. Attempts to get my translation business on the road a few years ago elicited a total of 2 replies from a total of about 35 companies in the photographic industry here in Germany - thank you to Novoflex (an extremely helpful and friendly response from the CEO himself) and Hama for your letters - the more prominent companies didn't even bother to answer. Cheers Douglas grduprey@mchsi.com wrote: > Nathan, > > I did the same thing back in the '80s with Leica, Canon and Nikon. Not > one sent a reply of any kind. > > Gene > > -------------- Original message ---------------------- > From: Nathan Wajsman <photo@frozenlight.eu> > >> On Wednesday morning I e-mailed info@leica-camera.com. In my message I >> indicated that I was considering buying an M8 and asked some questions >> about the warranty cover. I even wrote the message in German to make >> it nice and easy for the folks in Solms. >> >> Now it is Saturday morning and I have not received any kind of reply. >> Now, it would seem to me that when you put your e-mail address on a >> web site for people to ask questions, you should also monitor it. And >> when somebody writes with questions relating to a probable purchase of >> a rather expensive product in these times of crisis, one would think >> that someone from the sales department would answer rather quickly. >> Again, my questions are not complicated, and they are posed in Leica's >> Muttersprache. >> >> So...are all the Solms people busy designing new lenses and do not >> have time to answer queries? >> >> How have others experienced Leica's pre-sales? >> >> Cheers, >> Nathan >> >> Nathan Wajsman >> Alicante, Spain >> http://www.frozenlight.eu >> http://www.greatpix.eu >> http://www.nathanfoto.com >> >> Books: http://www.blurb.com/bookstore/search?search=wajsman&x=0&y=0 >> PICTURE OF THE WEEK: http://www.fotocycle.dk/paws >> Blog: http://www.fotocycle.dk/blog >> >> >> >> >> _______________________________________________ >> Leica Users Group. >> See http://leica-users.org/mailman/listinfo/lug for more information >> > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > >