Archived posting to the Leica Users Group, 2008/11/22

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Subject: [Leica] Does Leica actually want to sell cameras?
From: leowesson at (lug)
Date: Sat Nov 22 06:30:58 2008
References: <>

In my experience, emailing a company for information is the slowest  
way to get anyone to respond.  1 week wait time is not unusual.


On Nov 21, 2008, at 11:52 PM, Nathan Wajsman wrote:

> On Wednesday morning I e-mailed In my message  
> I indicated that I was considering buying an M8 and asked some  
> questions about the warranty cover. I even wrote the message in  
> German to make it nice and easy for the folks in Solms.
> Now it is Saturday morning and I have not received any kind of  
> reply. Now, it would seem to me that when you put your e-mail  
> address on a web site for people to ask questions, you should also  
> monitor it. And when somebody writes with questions relating to a  
> probable purchase of a rather expensive product in these times of  
> crisis, one would think that someone from the sales department would  
> answer rather quickly. Again, my questions are not complicated, and  
> they are posed in Leica's Muttersprache.
> So...are all the Solms people busy designing new lenses and do not  
> have time to answer queries?
> How have others experienced Leica's pre-sales?
> Cheers,
> Nathan
> Nathan Wajsman
> Alicante, Spain
> Books:
> Blog:
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In reply to: Message from photo at (Nathan Wajsman) ([Leica] Does Leica actually want to sell cameras?)