Archived posting to the Leica Users Group, 2007/04/20

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Subject: [Leica] Leica USA incompetence again
From: don.dory at gmail.com (Don Dory)
Date: Fri Apr 20 10:40:24 2007
References: <FA64FC1A5B56F4A3FEFB8D2F@hindolveston.reid.org> <ced6f0541ff77.4627e3c4@shaw.ca> <28895A820C8689B42786F5B0@rutabook.reid.org>

Still, the world is full of idiots and insanity will result if you let them
get to you too badly.  So, send a copy of the original sales receipt, the
original passport card, and a letter demanding refund of the charges for
your Summilux repair.  Follow up with a phone call to Leica N.J.  They
really are pretty good to deal with once you talk to the folks.  Seth used
to be on this list so you will have his email.  If you still have grief you
might ask him to intercede as he has very good relations with N.J.

The address on my 50 Summilux passport warranty purchased several years ago
went to the correct place so perhaps this was grey market at one point.

On 4/19/07, Brian Reid <reid@mejac.palo-alto.ca.us> wrote:
>
> The lens that was in the box along with the misaddressed card was 6-bit
> coded. That means that it was put there more recently than six months ago.
> But anybody who prints warranty cards that are addressed to a non-permanent
> address is an idiot. This is one of the reasons why God invented Post 
> Office
> boxes and mail forwarding services.
>
>
> > The address on the registration card is their old address. If it has
> been more than 6 months since they moved the Post Office may no longer
> forward on to them their mail.
>
>
>
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information
>



-- 
Don
don.dory@gmail.com

Replies: Reply from tomschofield at comcast.net (Tom Schofield) ([Leica] Leica USA incompetence again)
In reply to: Message from reid at mejac.palo-alto.ca.us (Brian Reid) ([Leica] Leica USA incompetence again)
Message from gregj.lorenzo at shaw.ca (GREG LORENZO) ([Leica] Leica USA incompetence again)
Message from reid at mejac.palo-alto.ca.us (Brian Reid) ([Leica] Leica USA incompetence again)