Archived posting to the Leica Users Group, 2007/04/01

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Subject: [Leica] Memo to Slobodan Dimitrov
From: alex at zabrovsky.com (Alex)
Date: Sun Apr 1 23:16:09 2007
References: <20070401.043241.18186.1513660@webmail36.lax.untd.com> <461038B2.7000609@san.rr.com>

Jerry, I did a 1k$ business with Mr. Kellner even not knowing him as he 
was selling his M6 on Ebay - I can personally attest I rarely come upon 
such graceful, honest and trustworthy seller and person in general. No 
need for hasty  conclusions  (let alone expressed on public). IMO, if 
you willing to go that way - go personal emails.
Hank is very generous person, the one who earned my deep respect dealing 
with him.
It is just a misfortune case occured in their deal (can happen with 
anyone) ad I want to believe will be resolved,albeit probably not in the 
easiest way possible.
Effective communication is indeed the key for successful remote business 
and from my personal experience, Mr. Kellner maintains that on very high 
level which makes dealing with him a real pleasure.
I believe he posted in public out of no other choices, when all other 
communication fell off leaving him with no other choice but trying the 
other side to respond under public "pressure".

Based on Slobodan references on LUG, I tend to believe he has no bad 
intentions whatsoever, but I can imagine lack of response and probably 
less then exemplery manners in Slobodan's responses would make me at 
least less satisfactory as his paying "customer"...

Alex


Jerry Lehrer wrote:

> Hank,
>
> Shame on you!  You DARE to write about "effective communication" ans 
> yet you trumpet your
> grousing to the entire LUG.
>
> Remind me to never consider doing business with you.
>
> Jerry
>
> hankpix@juno.com wrote:
>
>> Hello Slobodan,
>>    Postal authorities have informed me that they require a claim 
>> number in order to track the claim for insured package VG 226 986 127 
>> US, which you mailed to me on 2/09/07 and which was subsequently lost 
>> in the mail.
>>     Please send the claim number to me soonest.
>>     If you feel that this is an unreasonable request, let me know 
>> instead of ignoring my ealier e-mails to you offline.
>>       And remember that effective communication is a key factor in 
>> all business relationships.
>> Hank Kellner
>>
>> _______________________________________________
>>
>>
>>   
>
>
>
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information
>
>
>


Replies: Reply from jsmith342 at cox.net (Jeffery Smith) ([Leica] Memo to Slobodan Dimitrov)
In reply to: Message from hankpix at juno.com (hankpix@juno.com) ([Leica] Memo to Slobodan Dimitrov)
Message from glehrer at san.rr.com (Jerry Lehrer) ([Leica] Memo to Slobodan Dimitrov)