Archived posting to the Leica Users Group, 2007/04/01
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Nothing new here. I once had a 90mm Elmarit-M go in for helical assembly replacement, as a local shop butchered it beyond serviceability. It took more than 14 months for it to come back. Slobodan Dimitrov On Apr 1, 2007, at 6:42 PM, Brian Reid wrote: > >> The best fix for these problems is to do what Tina did. Send >> Leica the lens and body. > > Only if you want to be without your lens and body for a big piece > of your remaining life span. > > I sent Leica USA my 35/1.4 Lux on February 2 for some very minor > work. On the phone Thursday they said it will be at least 2 more > weeks, which will end up with them having kept my lens for 2.5 > months for a repair that couldn't have taken more than 15 minutes. > > The idea of sending them a camera AND a lens sends chills up my > spine. They'll keep it for 2.5 *years* probably. I've never in all > of my life, with any product in any industry, seen factory service > that is this slow. I've sent Nikons back to Japan for repair and > gotten them fixed a lot faster than this. > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information