Archived posting to the Leica Users Group, 2007/04/01
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Brian, With Leica the mantra is Sherry Krauter, DAG, FocalPoint Lens. Unless the lens is aspheric and needs the elements moved about in which case just send it to Solms. On 4/1/07, Brian Reid <reid@mejac.palo-alto.ca.us> wrote: > > > > The best fix for these problems is to do what Tina did. Send Leica the > lens and body. > > Only if you want to be without your lens and body for a big piece of your > remaining life span. > > I sent Leica USA my 35/1.4 Lux on February 2 for some very minor work. On > the phone Thursday they said it will be at least 2 more weeks, which will > end up with them having kept my lens for 2.5 months for a repair that > couldn't have taken more than 15 minutes. > > The idea of sending them a camera AND a lens sends chills up my spine. > They'll keep it for 2.5 *years* probably. I've never in all of my life, > with any product in any industry, seen factory service that is this slow. > I've sent Nikons back to Japan for repair and gotten them fixed a lot > faster > than this. > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > -- Don don.dory@gmail.com