Archived posting to the Leica Users Group, 2007/02/28

[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]
Subject: [Leica] Re: USPS vs. .... was
From: red735i at earthlink.net (Frank Filippone)
Date: Wed Feb 28 17:20:18 2007
References: <20070228.043816.8266.1322082@webmail37.lax.untd.com> <01d101c75b54$95237d60$bf6a7820$@net> <6.1.0.6.2.20070228122732.07b3c5a8@192.168.100.42> <006301c75b7a$5eddf250$0a01a8c0@MacPhisto> <6.1.0.6.2.20070228130421.07b33970@192.168.100.42>
 
It is not the failure rate, it is the customer service when there is a 
problem that is the issue to me.

If yo get a tracking number, the data does not get updated in anywhere near 
real time ( I received a package BEFORE they
qacknowledged thay had it from the shipper)

When you need to make a claim, they ask you to wait a month, after you pay 
for overnight mail service.....

Etc.

Just plain bad customer service....

Yes, I use them for shipping overseas, in which case they have yet to give 
me a problem.....

PS.. Sounds like either a statistician or a current/former USPS employee.... 

Frank Filippone
red735i@earthlink.net 



Not to blame USPS at all. With the volume of packages we send within and 
outside of US, the failure rate is very low.
In reply to: Message from hankpix at juno.com (hankpix@juno.com) ([Leica] (no subject))
Message from red735i at earthlink.net (Frank Filippone) ([Leica] (no subject))
Message from richard-lists at imagecraft.com (Richard) (USPS vs. .... was RE: [Leica] (no subject))
Message from leicachris at worldnet.att.net (Christopher Williams) ([Leica] Re: USPS vs. .... was)
Message from richard-lists at imagecraft.com (Richard) ([Leica] Re: USPS vs. .... was)