Archived posting to the Leica Users Group, 2006/11/05

[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]

Subject: [Leica] Re: Faith in Leica
From: grduprey at mchsi.com (grduprey@mchsi.com)
Date: Sun Nov 5 15:20:54 2006

Larry,

I have had nothing but great service from them when I had a improperly done 
repair.  This has happened only once, but they were very quick to make the 
repair right.

Gene


-------------- Original message from Lawrence Zeitlin 
<lrzeitlin@optonline.net>: -------------- 


> 
> On Nov 1, 2006, at 10:45 AM, Brian wrote: 
> 
> > I got a very nice email from Leica USA today, agreeing that the 
> > workmanship on that lens is not up to Leica standards and offering 
> > to set things right. My faith in the reliability of our favorite 
> > camera company is restored. 
> 
> Brian, 
> 
> Hardly a fair test. You got the "bedbug" letter. 
> 
> 1. You are the host of a web Leica users group with a couple of 
> thousand Leica addicts. 
> 2. You publicized an example of Leica's poor workmanship with 
> pictures and all. 
> 3. Leica made no promises to improve their quality control. 
> 
> Would Mr. Nobody of Paducah have gotten the same answer? 
> 
> Larry Z 
> 
> 
> _______________________________________________ 
> Leica Users Group. 
> See http://leica-users.org/mailman/listinfo/lug for more information