Archived posting to the Leica Users Group, 2005/11/21

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Subject: [Leica] DMR Repair problems
From: Bill at photobynelsch.com (Bill)
Date: Mon Nov 21 09:37:49 2005
 
Sad to say, my DMR broke.  Well, the little wheel that allows the selection
of ISO, resolution, etc. broke, but I was still able to use the device with
the help of BLACK TAPE!.  Anyway, I sent it Leica NJ back in October and
rather than fixing it they decided to replace the entire unit and now I have
wait for a new unit.   Allegedly the DMR's are here in the US but I'm not
getting any positive news about when they are going to replace mine, rather
I am getting the corporate run around "its in the order department".  I'm
telling you this because after paying over 6 grand for the thing, I would
hope to be treated better than this.  And if you have a DMR that needs
repair, you can expect to wait over a month for any satisfaction. 

Bill in Denver
Replies: Reply from firkin at ncable.net.au (Alastair Firkin) ([Leica] DMR Repair problems)
Reply from reid at mejac.palo-alto.ca.us (Brian Reid) ([Leica] DMR Repair problems)
 In reply to: Message from joelct at singnet.com.sg (joelct) ([Leica] Vivitar 283 Flash Unit)