Archived posting to the Leica Users Group, 2003/08/10
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]David Remember, he said that he returned it for a refund! One should never have to put up with this sort of crap from manufacturers. You would think that Minolta was just a new start-up business. Jerry David Gunalan wrote: > rob, > > there has been a mix up in the photoshop elements serial nos during > packaging. You will need to provide the scanner serial no and the photoshop > elements serial code to minolta and they will have to contact Minolta Japan > for the correct photoshop elements serial code. > > My local Minolta service personnel called me about this and rectified the > problem. It affected a certain batch during production. > > -david > > ----- Original Message ----- > From: "Robert McClure" <rmcclure2@woh.rr.com> > To: <leica-users@mejac.palo-alto.ca.us> > Sent: Monday, August 11, 2003 9:25 PM > Subject: Re: [Leica] Minolta DiMage Dual Scan III Scanner--Warning > > > Hello, > > > > Here's a a warning for those contemplating purchasing a Dual Scan III > > scanner. When I received mine, I couldn't get the Photoshop Elements > > software, which comes with the kit, to load on my computer. I kept > getting > > a code stating that the serial number on the supplied disk was not > correct. > > Minolta would not respond to my requests for help. Adobe, which makes > > Photoshop, wanted to charge me $39 to diagnose the problem, because the > > software had not been purchased directly from them! I sent the scanner > back > > for a refund. If you already have Photoshop, this wouldn't be a problem, > > but I really wanted to use the PS and had paid for it as part of the > > purchase. In the future, I'll buy a Nikon Coolscan which, hopefully, > > will have better customer service. > > > > Regards, > > Rob McClure > > > > > > -- > > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html > > -- > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html