Archived posting to the Leica Users Group, 2002/03/05

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Subject: Re: [Leica] Noctlix Lens Hood out of alignment on new lens
From: Javier Perez <summarex@yahoo.com>
Date: Tue, 05 Mar 2002 18:50:48 +0000
References: <20020305160358.89061.qmail@web14004.mail.yahoo.com>

First you should ascertain if it's the lens or the hood. If the pins are
at 
12 and 6 don't bother sending in the lens. They might fix it by
accident!
Just send the hood in. 
Javier

PS: This is a common problem with their lenses. My old new 28 Elmarit M
had a slight misalignment
as does my 35 Summicron R; very annoying. Next thing they'll be telling
us the hood is matched to the lens!!!!

Henry Ting wrote:
> 
> I had a same problem with the 35 ASPH cron. While a
> round hood doesn't have this problem, but a square
> hood requires that the notch on the hood and the lens
> be coupled perfectly. Evidently there's a lot of these
> problems. While as Leica users, we notice these
> things, and yet when returned for rectifying, Leica
> said its normal and within their tolerance. I wasn't
> too happy about this because of the visual eye-sore.
> But in my case, while Leica refused to do anything,
> the dealer, out of good-faith, exchanged it for me.
> Another point I want to make is that the dealer is
> overseas (not a U.S. dealer), and yet stood behind the
> aftersales service, while Leica itself arrogantly
> ignored the issue.
> 
> --- Karina Klaas <shutterbug@iinet.net.au> wrote:
> > Hi John,
> >
> > I was reluctant to send my lens back for fear of
> > having to wait months for
> > it to be returned but after talking with Leica agent
> > he has offered to
> > totally replace my Noctilux lens with a new one so
> > that cuts down time
> > without one - this is the only lens I have so no
> > Noctilux means no working
> > camera.
> >
> > Has anyone out there had a problem identical to this
> > - misaligned lens hood
> > on the new Noctilux lens - the Australian agent says
> > he has seen one or two
> > cases identical and the reason they are replacing
> > lens is because they have
> > to send them back to Germany to get fixed.
> >
> > I am happy because turn around time is reduced - but
> > am really surprised to
> > come across such an obvious fault with a brand new
> > lens that costs a small
> > fortune - goes to show defects are not restricted to
> > cheap items.
> >
> > Karina
> >
> > ----- Original Message -----
> > From: "John Collier" <jbcollier@powersurfr.com>
> > To: <leica-users@mejac.palo-alto.ca.us>
> > Sent: Saturday, March 02, 2002 1:39 AM
> > Subject: Re: [Leica] Repositioning Noctlix Lens Hood
> >
> >
> > > Send it back and let Leica do it under warranty.
> > >
> > > John Collier
> > >
> > > > From: kiklaas@iinet.net.au
> > > >
> > > > this is a brand new outfit
> > >
> > > --
> > > To unsubscribe, see
> > http://mejac.palo-alto.ca.us/leica-users/unsub.html
> > >
> >
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> 
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In reply to: Message from Henry Ting <henryting10@yahoo.com> (Re: [Leica] Noctlix Lens Hood out of alignment on new lens)