Archived posting to the Leica Users Group, 2002/03/05

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Subject: Re: [Leica] Noctlix Lens Hood out of alignment on new lens
From: Henry Ting <>
Date: Tue, 5 Mar 2002 08:03:58 -0800 (PST)

I had a same problem with the 35 ASPH cron. While a
round hood doesn't have this problem, but a square
hood requires that the notch on the hood and the lens
be coupled perfectly. Evidently there's a lot of these
problems. While as Leica users, we notice these
things, and yet when returned for rectifying, Leica
said its normal and within their tolerance. I wasn't
too happy about this because of the visual eye-sore.
But in my case, while Leica refused to do anything,
the dealer, out of good-faith, exchanged it for me.
Another point I want to make is that the dealer is
overseas (not a U.S. dealer), and yet stood behind the
aftersales service, while Leica itself arrogantly
ignored the issue.

- --- Karina Klaas <> wrote:
> Hi John,
> I was reluctant to send my lens back for fear of
> having to wait months for
> it to be returned but after talking with Leica agent
> he has offered to
> totally replace my Noctilux lens with a new one so
> that cuts down time
> without one - this is the only lens I have so no
> Noctilux means no working
> camera.
> Has anyone out there had a problem identical to this
> - misaligned lens hood
> on the new Noctilux lens - the Australian agent says
> he has seen one or two
> cases identical and the reason they are replacing
> lens is because they have
> to send them back to Germany to get fixed.
> I am happy because turn around time is reduced - but
> am really surprised to
> come across such an obvious fault with a brand new
> lens that costs a small
> fortune - goes to show defects are not restricted to
> cheap items.
> Karina
> ----- Original Message -----
> From: "John Collier" <>
> To: <>
> Sent: Saturday, March 02, 2002 1:39 AM
> Subject: Re: [Leica] Repositioning Noctlix Lens Hood
> > Send it back and let Leica do it under warranty.
> >
> > John Collier
> >
> > > From:
> > >
> > > this is a brand new outfit
> >
> > --
> > To unsubscribe, see
> >
> --
> To unsubscribe, see

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Replies: Reply from Javier Perez <> (Re: [Leica] Noctlix Lens Hood out of alignment on new lens)