Archived posting to the Leica Users Group, 2001/11/25

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Subject: Re: [Leica] To cheer up all the dissatisfied Leica users
From: Henning Wulff <henningw@archiphoto.com>
Date: Sun, 25 Nov 2001 14:20:03 -0800
References: <68.17bc9be6.29329be0@aol.com>

>In a message dated 11/25/01 9:53:27 AM Eastern Standard Time, Gwpics@aol.com
>writes:
>
>>  I thought the following from a newsgroup may make us all feel a little
>better
>>  about the occasional problem we have with leica gear:
>> 
>>   >This is my second failure from new Canon equipment in >the last 12 months
>(
>>  previously IS switch on a 28-135 >after 4 months and just 2 rolls). I've
>only
>>  bought >four Canon items ever, all new, and two have already >packed up.
>> 
>>   There, feel better now?
>
>In a word, no. The short message here is we're not so hot but the others are
>worse.
>
>Are there any LUGGERS who can recall getting Leica cameras or lenses from the
>Ernst Leitz Wetzlar years that were defective right out of the box,
>brand-new? In fact, how many of us have bought 25-30 year-old Leica cameras
>and lenses, had them CLA'd by Sherry, DAG and Focal Point, and then used them
>for 10-15 or more years with absolutely no problems?
>
>It is true that we are living in a different world than 30 years ago. But the
>biggest problem Leica/Solms has is not designing great cameras and lenses.
>Their designs are absolutely world-class. It is eliminating manufacturing
>glitches and then tightening the quality-control and inspection process so
>that when a defect occurs, it is caught and corrected before the product is
>shipped, and not by the end-user. The Leica buyer has a right to expect more
>from a company with Leica's reputation.
>
>For Leica not to do so is to ensure a loss of customer confidence in Leica
>quality and a slow death for a Company we all fervently wish to survive and
>prosper.
>
>Seth         LaK 9
>--
>To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html

I haven't had any defective Leica products out of the box in the past 
ten years, but I _did_ have a couple in the 60's, and more in the 
70's.

- -- 
    *            Henning J. Wulff
   /|\      Wulff Photography & Design
  /###\   mailto:henningw@archiphoto.com
  |[ ]|     http://www.archiphoto.com
- --
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Replies: Reply from Jeff Moore <jbm@oven.com> ([Leica] Re: To cheer up all the dissatisfied Leica users)
In reply to: Message from SthRosner@aol.com (Re: [Leica] To cheer up all the dissatisfied Leica users)