Archived posting to the Leica Users Group, 2001/11/25
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]>In a message dated 11/25/01 9:53:27 AM Eastern Standard Time, Gwpics@aol.com >writes: > >> I thought the following from a newsgroup may make us all feel a little >better >> about the occasional problem we have with leica gear: >> >> >This is my second failure from new Canon equipment in >the last 12 months >( >> previously IS switch on a 28-135 >after 4 months and just 2 rolls). I've >only >> bought >four Canon items ever, all new, and two have already >packed up. >> >> There, feel better now? > >In a word, no. The short message here is we're not so hot but the others are >worse. > >Are there any LUGGERS who can recall getting Leica cameras or lenses from the >Ernst Leitz Wetzlar years that were defective right out of the box, >brand-new? In fact, how many of us have bought 25-30 year-old Leica cameras >and lenses, had them CLA'd by Sherry, DAG and Focal Point, and then used them >for 10-15 or more years with absolutely no problems? > >It is true that we are living in a different world than 30 years ago. But the >biggest problem Leica/Solms has is not designing great cameras and lenses. >Their designs are absolutely world-class. It is eliminating manufacturing >glitches and then tightening the quality-control and inspection process so >that when a defect occurs, it is caught and corrected before the product is >shipped, and not by the end-user. The Leica buyer has a right to expect more >from a company with Leica's reputation. > >For Leica not to do so is to ensure a loss of customer confidence in Leica >quality and a slow death for a Company we all fervently wish to survive and >prosper. > >Seth LaK 9 >-- >To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html I haven't had any defective Leica products out of the box in the past ten years, but I _did_ have a couple in the 60's, and more in the 70's. - -- * Henning J. Wulff /|\ Wulff Photography & Design /###\ mailto:henningw@archiphoto.com |[ ]| http://www.archiphoto.com - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html