Archived posting to the Leica Users Group, 2001/11/25
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>In a message dated 11/25/01 9:53:27 AM Eastern Standard Time, Gwpics@aol.com
>writes:
>
>> I thought the following from a newsgroup may make us all feel a little
>better
>> about the occasional problem we have with leica gear:
>>
>> >This is my second failure from new Canon equipment in >the last 12 months
>(
>> previously IS switch on a 28-135 >after 4 months and just 2 rolls). I've
>only
>> bought >four Canon items ever, all new, and two have already >packed up.
>>
>> There, feel better now?
>
>In a word, no. The short message here is we're not so hot but the others are
>worse.
>
>Are there any LUGGERS who can recall getting Leica cameras or lenses from the
>Ernst Leitz Wetzlar years that were defective right out of the box,
>brand-new? In fact, how many of us have bought 25-30 year-old Leica cameras
>and lenses, had them CLA'd by Sherry, DAG and Focal Point, and then used them
>for 10-15 or more years with absolutely no problems?
>
>It is true that we are living in a different world than 30 years ago. But the
>biggest problem Leica/Solms has is not designing great cameras and lenses.
>Their designs are absolutely world-class. It is eliminating manufacturing
>glitches and then tightening the quality-control and inspection process so
>that when a defect occurs, it is caught and corrected before the product is
>shipped, and not by the end-user. The Leica buyer has a right to expect more
>from a company with Leica's reputation.
>
>For Leica not to do so is to ensure a loss of customer confidence in Leica
>quality and a slow death for a Company we all fervently wish to survive and
>prosper.
>
>Seth LaK 9
>--
>To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html
I haven't had any defective Leica products out of the box in the past
ten years, but I _did_ have a couple in the 60's, and more in the
70's.
- --
* Henning J. Wulff
/|\ Wulff Photography & Design
/###\ mailto:henningw@archiphoto.com
|[ ]| http://www.archiphoto.com
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