[Leica] M9 reliability question

[Sonny Carter]

Peter, sounds like it will return this week.  I'd be interested to hear.

from my iPad

Sonny Carter

> On Jun 12, 2016, at 5:18 PM, Steve Barbour <steve.barbour at gmail.com> wrote:
> 
> thank you Peter,
> 
> I have one that is about to begin its odyssey,
> 
> 
> steve
> 
> 
> 
> 
>> On Jun 12, 2016, at 3:01 PM, Peter Klein <boulanger.croissant at gmail.com> wrote:
>> 
>> Here's how my MM's sensor replacement journey has gone so far.
>> 
>> - Feb. 29:  I first contacted Leica USA by email. I sent a sample photo
>> showing a section of the sensor at 100%, as well as a text description.
>> - April 5:  Having heard nothing, I called Leica USA to inquire the status.
>> They said 'send it to arrive by April 15.' It appeared that I already had a
>> place in line, even though I had not heard from them.
>> -  April 15: Delivery to Leica USA at Allendale, NJ confirmed by Fedex.
>> - April 26: Leica assigned my camera a P.O. and estimate number.
>> - June 2: I received Leica's diagnosis & estimate, and an approval form for
>> "Goodwill Warrantee" service.
>> - June 2: I signed the form, photographed it with my phone and emailed it
>> back to Leica.
>> 
>> So I'm now awaiting notification that they are sending it back to me. Below
>> I've pasted a clip directly from the estimate, minus identifying numbers
>> and information. There are no dollar amounts as it is a "goodwill" repair,
>> but it appears they are using the same electronic "paperwork" that they use
>> for all repairs.
>> 
>> ----- begin text clip -----
>> 
>> SENSOR HAS THE DELAMANATING ISSUE
>> PLEASE REPLACE SENSOR
>> Necessary labours
>> REPLACE IMAGE SENSOR
>> "GOODWILL WARRANTY"
>> CLEAN/ADJUST ALL FUNCTIONS
>> leather covering
>> printed circuit, adjusted
>> ____________
>> Subtotal
>> Tax
>> Total
>> _________________________________________________________________________________________
>> Final amount in USD
>> 
>> ----- end of text clip -----
>> 
>> Hope this is useful!
>> --Peter
>> 
>>> On Sat, Jun 11, 2016 at 3:36 PM, John McMaster <john at mcmaster.fr> wrote:
>>> 
>>> No time scale AFAIK, mine is nearly six years old. I did not ask after the
>>> replacement time as I do not use it that often these days...
>>> 
>>> john
>>> 
>>> -----Original Message-----
>>> 
>>> 
>>>> On Jun 9, 2016, at 1:46 AM, John McMaster <john at mcmaster.fr> wrote:
>>>> 
>>>> I have just sent my 2010 M9 off for sensor replacement. I emailed
>>> Wetzlar then got an email from Leica France, they sent me a pdf with a
>>> postage paid courier label (all paperwork done beforehand). Boxed camera
>>> up, dropped into La Poste and it arrived in Paris the following day  at no
>>> cost to me. Will let you know how long replacement takes to arrive……
>>> 
>>> 
>>> likely you know  about this John, how long from purchase date do we have
>>> to get a sensor replacement, when corrosion is found ?   Does Leica give
>>> any estimate for how long replacement takes ?
>>> 
>>> 
>>> many thanks,
>>> 
>>> Steve
>>> 
>>> 
>>>> 
>>>> john
>>>> 
>>>> -----Original Message-----
>>>> 
>>>> Or a small charge if not, I am going to try it for my M9 sensor
>>> replacement rather than going through the Montpellier dealer (again). It
>>> was only a suggestion if it got you a cheaper M9, you do not have to do it
>>> this way.
>>>> 
>>>> john
>>>> 
>>>> -----Original Message-----
>>>> 
>>>> 
>>>> Warranty service only.
>>>> 
>>>> Nathan Wajsman
>>>> Alicante, Spain
>>>> 
>>>>> On 02 Jun 2016, at 09:33, John McMaster <john at mcmaster.fr> wrote:
>>>>> 
>>>>> Read about the pick-up service on
>>>>> http://en.leica-camera.com/Service-Support/Repair-Maintenance
>>>>> 
>>>>> john
>>>>> 
>>>>> -----Original Message-----
>>>>> 
>>>>> Packing the camera + Queueing at the post office + Filling out forms
>>> (here in Spain they make you do it even for intra-EU shipments) + Paying
>>> the postage + Waiting = HASSLE.
>>>>> 
>>>>> Cheers,
>>>>> Nathan
>>>>> 
>>>>> Nathan Wajsman
>>>>> Alicante, Spain
>>>>> 
>>>>>> On 02 Jun 2016, at 00:52, John McMaster <john at mcmaster.fr> wrote:
>>>>>> 
>>>>>> There is no hassle sending to Wetzlar, just a bit of time...
>>>>>> 
>>>>>> john
>>>>>> 
>>>>>> -----Original Message-----
>>>>>> 
>>>>>> 
>>>>>> Thanks to all who have replied. So the story is not that simple—not
>>> only do I need to know whether the sensor has been replaced but also
>>> whether it has been replaced with the old one or the new one. I have asked
>>> the seller when the replacement got done.
>>>>>> 
>>>>>> And no, I do not want to deal with the hassle of sending a camera to
>>> Germany and then waiting for who knows how long. My previous experience
>>> sending my M8 for repair back in 2009 or 10 was not that great.
>>>>>> 
>>>>>> Cheers,
>>>>>> Nathan
>>>>>> 
>>>>>> Nathan Wajsman
>>>>>> Alicante, Spain
>>> 
>>> _______________________________________________
>>> Leica Users Group.
>>> See http://leica-users.org/mailman/listinfo/lug for more information
>> 
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
> 
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information