[Leica] M9 reliability question

[Peter Klein]

Sonny:  Sure!  When baby comes back, I'll let you all know.  :-)
--Peter

On Sun, Jun 12, 2016 at 3:20 PM, Sonny Carter <sonc.hegr at gmail.com> wrote:

> Peter, sounds like it will return this week.  I'd be interested to hear.
>
> from my iPad
>
> Sonny Carter
>
> > On Jun 12, 2016, at 5:18 PM, Steve Barbour <steve.barbour at gmail.com>
> wrote:
> >
> > thank you Peter,
> >
> > I have one that is about to begin its odyssey,
> >
> >
> > steve
> >
> >
> >
> >
> >> On Jun 12, 2016, at 3:01 PM, Peter Klein <boulanger.croissant at gmail.com>
> wrote:
> >>
> >> Here's how my MM's sensor replacement journey has gone so far.
> >>
> >> - Feb. 29:  I first contacted Leica USA by email. I sent a sample photo
> >> showing a section of the sensor at 100%, as well as a text description.
> >> - April 5:  Having heard nothing, I called Leica USA to inquire the
> status.
> >> They said 'send it to arrive by April 15.' It appeared that I already
> had a
> >> place in line, even though I had not heard from them.
> >> -  April 15: Delivery to Leica USA at Allendale, NJ confirmed by Fedex.
> >> - April 26: Leica assigned my camera a P.O. and estimate number.
> >> - June 2: I received Leica's diagnosis & estimate, and an approval form
> for
> >> "Goodwill Warrantee" service.
> >> - June 2: I signed the form, photographed it with my phone and emailed
> it
> >> back to Leica.
> >>
> >> So I'm now awaiting notification that they are sending it back to me.
> Below
> >> I've pasted a clip directly from the estimate, minus identifying numbers
> >> and information. There are no dollar amounts as it is a "goodwill"
> repair,
> >> but it appears they are using the same electronic "paperwork" that they
> use
> >> for all repairs.
> >>
> >> ----- begin text clip -----
> >>
> >> SENSOR HAS THE DELAMANATING ISSUE
> >> PLEASE REPLACE SENSOR
> >> Necessary labours
> >> REPLACE IMAGE SENSOR
> >> "GOODWILL WARRANTY"
> >> CLEAN/ADJUST ALL FUNCTIONS
> >> leather covering
> >> printed circuit, adjusted
> >> ____________
> >> Subtotal
> >> Tax
> >> Total
> >>
> _________________________________________________________________________________________
> >> Final amount in USD
> >>
> >> ----- end of text clip -----
> >>
> >> Hope this is useful!
> >> --Peter
> >>
> >>> On Sat, Jun 11, 2016 at 3:36 PM, John McMaster <john at mcmaster.fr>
> wrote:
> >>>
> >>> No time scale AFAIK, mine is nearly six years old. I did not ask after
> the
> >>> replacement time as I do not use it that often these days...
> >>>
> >>> john
> >>>
> >>> -----Original Message-----
> >>>
> >>>
> >>>> On Jun 9, 2016, at 1:46 AM, John McMaster <john at mcmaster.fr> wrote:
> >>>>
> >>>> I have just sent my 2010 M9 off for sensor replacement. I emailed
> >>> Wetzlar then got an email from Leica France, they sent me a pdf with a
> >>> postage paid courier label (all paperwork done beforehand). Boxed
> camera
> >>> up, dropped into La Poste and it arrived in Paris the following day
> at no
> >>> cost to me. Will let you know how long replacement takes to arrive……
> >>>
> >>>
> >>> likely you know  about this John, how long from purchase date do we
> have
> >>> to get a sensor replacement, when corrosion is found ?   Does Leica
> give
> >>> any estimate for how long replacement takes ?
> >>>
> >>>
> >>> many thanks,
> >>>
> >>> Steve
> >>>
> >>>
> >>>>
> >>>> john
> >>>>
> >>>> -----Original Message-----
> >>>>
> >>>> Or a small charge if not, I am going to try it for my M9 sensor
> >>> replacement rather than going through the Montpellier dealer (again).
> It
> >>> was only a suggestion if it got you a cheaper M9, you do not have to
> do it
> >>> this way.
> >>>>
> >>>> john
> >>>>
> >>>> -----Original Message-----
> >>>>
> >>>>
> >>>> Warranty service only.
> >>>>
> >>>> Nathan Wajsman
> >>>> Alicante, Spain
> >>>>
> >>>>> On 02 Jun 2016, at 09:33, John McMaster <john at mcmaster.fr> wrote:
> >>>>>
> >>>>> Read about the pick-up service on
> >>>>> http://en.leica-camera.com/Service-Support/Repair-Maintenance
> >>>>>
> >>>>> john
> >>>>>
> >>>>> -----Original Message-----
> >>>>>
> >>>>> Packing the camera + Queueing at the post office + Filling out forms
> >>> (here in Spain they make you do it even for intra-EU shipments) +
> Paying
> >>> the postage + Waiting = HASSLE.
> >>>>>
> >>>>> Cheers,
> >>>>> Nathan
> >>>>>
> >>>>> Nathan Wajsman
> >>>>> Alicante, Spain
> >>>>>
> >>>>>> On 02 Jun 2016, at 00:52, John McMaster <john at mcmaster.fr> wrote:
> >>>>>>
> >>>>>> There is no hassle sending to Wetzlar, just a bit of time...
> >>>>>>
> >>>>>> john
> >>>>>>
> >>>>>> -----Original Message-----
> >>>>>>
> >>>>>>
> >>>>>> Thanks to all who have replied. So the story is not that simple—not
> >>> only do I need to know whether the sensor has been replaced but also
> >>> whether it has been replaced with the old one or the new one. I have
> asked
> >>> the seller when the replacement got done.
> >>>>>>
> >>>>>> And no, I do not want to deal with the hassle of sending a camera to
> >>> Germany and then waiting for who knows how long. My previous experience
> >>> sending my M8 for repair back in 2009 or 10 was not that great.
> >>>>>>
> >>>>>> Cheers,
> >>>>>> Nathan
> >>>>>>
> >>>>>> Nathan Wajsman
> >>>>>> Alicante, Spain
> >>>
> >>> _______________________________________________
> >>> Leica Users Group.
> >>> See http://leica-users.org/mailman/listinfo/lug for more information
> >>
> >> _______________________________________________
> >> Leica Users Group.
> >> See http://leica-users.org/mailman/listinfo/lug for more information
> >
> >
> > _______________________________________________
> > Leica Users Group.
> > See http://leica-users.org/mailman/listinfo/lug for more information
>
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information
>