Archived posting to the Leica Users Group, 2013/01/27

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Subject: [Leica] finally got my R9/DMR back-yesterday AN OPEN COMMENT!
From: JNelon at NelonAssociates.com (James R. Nelon)
Date: Sun, 27 Jan 2013 21:49:37 -0500
References: <20903960.1359251762826.JavaMail.root@mswamui-andean.atl.sa.earthlink.net> <3afc18bb70a13a2142aa9af968b89833.squirrel@emailmg.globat.com>

Alastair,

Can you report back to us after you get your DMR fixed? So far, this thread
is reporting that cosmetic and mechanical things on the DMR are still being
fixed by Leica in Germany, but if it's electronics, we're SOL. 

At present, that leaves me with two options: 1) Try to get the DMR fixed
through a channel in the UK that Charlie Chan knows, or 2) Buy up several
more DMR's to keep at least my three running for as long as I can. I agree
with Frank that I'm simply delaying the inevitable, and that's my conscious
decision at the moment.

I'll be curious on your repair experience with your DMR and Leica Germany.

Jim

James R. Nelon
Partner
Memories Forever Studios
Office: +1-508-319-1679
Cell: +1-508-308-6525
Email: JNelon at Memories-Forever-Studios.com
Website: http://Memories-Forever-Studios.com

-----Original Message-----
From: lug-bounces+jnelon=nelonassociates.com at leica-users.org
[mailto:lug-bounces+jnelon=nelonassociates.com at leica-users.org] On Behalf 
Of
afirkin at afirkin.com
Sent: Sunday, January 27, 2013 5:44 PM
To: Leica Users Group
Subject: Re: [Leica] finally got my R9/DMR back-yesterday AN OPEN COMMENT!

> My primary DMR returned from Solms last Monday after a mechanical 
> repair and a clean bill of health (cost: $0.00).  The R8 didn't do as 
> well but since it returned with a 1-year guarantee I paid for its repair.
>
> I bought a second DMR shortly after the R system was discontinued and 
> people were panicking about parts supply.  Since there are good power 
> supply options and both DMRs are working well I haven't seriously 
> looked at other equipment.  If both DMRs were to die tomorrow I'd pack 
> silica gel around my lenses for a while: big veterinary bill coming up 
> soon, photo equipment is a lower priority.

Leica are fixing and cleaning mine for 'free', but the catch is they give
not warranty (which is fair I think). They were keen to fix it if they
could, and I don't imagine it really suits them to have to turn away so many
electronic problems, but that's the modern world. My R9 was (like your R8)
not so 'lucky' and will cost a bit to repair, but like you its being done.
The 12 month warranty is better than any we get here on repaired gear of any
sort --read washing machines etc, so I'm not unhappy there either. It will
be a pleasure to use them again.

Cheers

Alastair


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Replies: Reply from afirkin at afirkin.com (afirkin at afirkin.com) ([Leica] finally got my R9/DMR back-yesterday AN OPEN COMMENT!)
Reply from topoxforddoc at btinternet.com (Charlie Chan) ([Leica] finally got my R9/DMR back-yesterday AN OPEN COMMENT!)
In reply to: Message from wildlightphoto at earthlink.net (Doug Herr) ([Leica] finally got my R9/DMR back-yesterday AN OPEN COMMENT!)
Message from afirkin at afirkin.com (afirkin at afirkin.com) ([Leica] finally got my R9/DMR back-yesterday AN OPEN COMMENT!)