Archived posting to the Leica Users Group, 2013/01/26
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Hi Jim, I already replied to this and it may come yet, but the send function did seem faulty. I'm sorry to hear your DMR is dead. Mine is in Solms being 'fixed'. I was sorta warned not to send it. The Leica customer service person told me that they are happy to clean adjust and fix mechanicals, but there are no spare electronic parts, and since 99% of the thing is electronic she was dubious. However when on her suggestion I cleaned the contacts and it started working albeit a bit 'shaky' I decided to send it with the attached R9, whose light meter was also a bit dicky. The exposures worked, but the display was odd. The returned quote was reasonably detailed in what they would 'fix' adjust and clean. The R9 was $900 to CLA, and fix the lightmeter and some switches including the main switch, which in retrospect was a bit unreliable recently, clean all the optics adjust etc. A lot of dough for an R9 I suppose. The DMR was exchange function knob, adjust and check function to camera. Setting knob complete. Cost $0. The caveat was there is no warranty on the DMR but there is a 12 month warranty on the parts and work on the R9. I'll get it fixed and then flog it one way or another ;-) My M9 is also over there: sort of a catch up with CLA's. Its parts are also a bit scarce, and I've been warned the repair will be delayed. Overall, I'm pretty happy with the communication. Its not great, but I do find dealing directly with the customer service people seems to help: they speak better english I suspect. On the up side, Leica are to open here in Australia as Leica Australia, with a technician being trained in Solms at the moment from Melbourne, so we may not have to ship so much back to Germany in the future. Cheers Alastair > Jayanand, > > You are probably (painfully) right. Time to move on. Yet it's still > possible > - maybe for just a little bit longer - to protect the gazillion $ > investment > in R lenses (8 of them) and 4 R8 bodies before finally bowing to the gods > and accepting something else. I think I'll take Charlie's offer (offline) > to > pursue non-Leica DMR fixes until they are likewise exhausted. > > I'm really pissed, though, that Leica Germany won't tell me specifically > what is wrong with the DMR and why they can't repair it. Sarah (Leica > repair NJ) asked, but no tell. > > Jim > > James R. Nelon > Partner > Memories Forever Studios > Office: +1-508-319-1679 > Cell: +1-508-308-6525 > Email: JNelon at Memories-Forever-Studios.com > Website: http://Memories-Forever-Studios.com > > > -----Original Message----- > From: lug-bounces+jnelon=nelonassociates.com at leica-users.org > [mailto:lug-bounces+jnelon=nelonassociates.com at leica-users.org] On > Behalf > Of > Jayanand Govindaraj > Sent: Friday, January 25, 2013 8:24 PM > To: Leica Users Group > Subject: Re: [Leica] finally got my R9/DMR back-yesterday > > Charlie, Jim > Maybe it is time to take note of the writing on the wall and move on....It > is glowing in great, big letters! > Cheers > Jayanand > > On Sat, Jan 26, 2013 at 3:47 AM, Topoxforddoc > <topoxforddoc at btinternet.com>wrote: > >> Jim >> There's a guy near London uk who will repair DMRs. PM me and I will >> send you details Charlie >> >> Sent from my iPhone >> >> On 25 Jan 2013, at 21:36, "James R. Nelon" >> <JNelon at NelonAssociates.com> >> wrote: >> >> > I got my R8/DMR back from Leica Germany via Leica NJ last week with > this: >> > "Unable to repair the DMR anymore. Customer was advised." No further >> info. >> > Just returned. Is this the end of the DMR line? >> > >> > Jim >> > >> > James R. Nelon >> > Partner >> > Memories Forever Studios >> > Office: +1-508-319-1679 >> > Cell: +1-508-308-6525 >> > Email: JNelon at Memories-Forever-Studios.com >> > Website: http://Memories-Forever-Studios.com >> > >> > -----Original Message----- >> > From: lug-bounces+jnelon=nelonassociates.com at leica-users.org >> > [mailto:lug-bounces+jnelon=nelonassociates.com at leica-users.org] On >> Behalf Of >> > Doug Herr >> > Sent: Wednesday, January 23, 2013 5:37 PM >> > To: lug at leica-users.org >> > Subject: Re: [Leica] finally got my R9/DMR back-yesterday >> > >> > Stasys Petravicius wrote: >> > >> > Now I have to remember how to use it- it took a while to change the >> > menu language from German to English. I must be getting OLD! Stasys >> > <<< >> > >> > My R8/DMR returned on Monday :) the menu was in English but the time >> > was Deutschland. >> > >> > Doug Herr >> > Birdman of Sacramento >> > http://www.wildlightphoto.com >> > >> > >> > >> > _______________________________________________ >> > Leica Users Group. >> > See http://leica-users.org/mailman/listinfo/lug for more information >> > >> > >> > _______________________________________________ >> > Leica Users Group. >> > See http://leica-users.org/mailman/listinfo/lug for more information >> >> _______________________________________________ >> Leica Users Group. >> See http://leica-users.org/mailman/listinfo/lug for more information >> > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information >