Archived posting to the Leica Users Group, 2013/01/26

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Subject: [Leica] finally got my R9/DMR back-yesterday
From: mark at rabinergroup.com (Mark Rabiner)
Date: Sat, 26 Jan 2013 03:45:50 -0500

Parts scarce on an M9 sounds odd to me. Isn't the camera still being made?
And if not didn't they stop making them the day before yesterday?


On 1/26/13 3:31 AM, "Alastair Firkin" <afirkin at afirkin.com> wrote:

> Hi Jim,
> I already replied to this and it may come yet, but the send function did
> seem faulty.
> 
> I'm sorry to hear your DMR is dead. Mine is in Solms being 'fixed'. I was
> sorta warned not to send it. The Leica customer service person told me
> that they are happy to clean adjust and fix mechanicals, but there are no
> spare electronic parts, and since 99% of the thing is electronic she was
> dubious. However when on her suggestion I cleaned the contacts and it
> started working albeit a bit 'shaky' I decided to send it with the
> attached R9, whose light meter was also a bit dicky. The exposures worked,
> but the display was odd.
> 
> The returned quote was reasonably detailed in what they would 'fix' adjust
> and clean. The R9 was $900 to CLA, and fix the lightmeter and some
> switches including the main switch, which in retrospect was a bit
> unreliable recently, clean all the optics adjust etc. A lot of dough for
> an R9 I suppose. The DMR was exchange function knob, adjust and check
> function to camera. Setting knob complete. Cost $0. The caveat was there
> is no warranty on the DMR but there is a 12 month warranty on the parts
> and work on the R9. I'll get it fixed and then flog it one way or another
> ;-)
> 
> My M9 is also over there: sort of a catch up with CLA's. Its parts are
> also a bit scarce, and I've been warned the repair will be delayed.
> 
> Overall, I'm pretty happy with the communication. Its not great, but I do
> find dealing directly with the customer service people seems to help: they
> speak better english I suspect.
> 
> On the up side, Leica are to open here in Australia as Leica Australia,
> with a technician being trained in Solms at the moment from Melbourne, so
> we may not have to ship so much back to Germany in the future.
> 
> Cheers
> 
> Alastair
> 
>> Jayanand,
>> 
>> You are probably (painfully) right. Time to move on. Yet it's still
>> possible
>> - maybe for just a little bit longer - to protect the gazillion $
>> investment
>> in R lenses (8 of them) and 4 R8 bodies before finally bowing to the gods
>> and accepting something else. I think I'll take Charlie's offer (offline)
>> to
>> pursue non-Leica DMR fixes until they are likewise exhausted.
>> 
>> I'm really pissed, though, that Leica Germany won't tell me specifically
>> what is wrong with  the DMR and why they can't repair it. Sarah (Leica
>> repair NJ) asked, but no tell.
>> 
>> Jim
>> 
>> James R. Nelon
>> Partner
>> Memories Forever Studios
>> Office: +1-508-319-1679
>> Cell: +1-508-308-6525
>> Email: JNelon at Memories-Forever-Studios.com
>> Website: http://Memories-Forever-Studios.com
>> 
>> 
>> -----Original Message-----
>> From: lug-bounces+jnelon=nelonassociates.com at leica-users.org
>> [mailto:lug-bounces+jnelon=nelonassociates.com at leica-users.org] On 
>> Behalf
>> Of
>> Jayanand Govindaraj
>> Sent: Friday, January 25, 2013 8:24 PM
>> To: Leica Users Group
>> Subject: Re: [Leica] finally got my R9/DMR back-yesterday
>> 
>> Charlie, Jim
>> Maybe it is time to take note of the writing on the wall and move on....It
>> is glowing in great, big letters!
>> Cheers
>> Jayanand
>> 
>> On Sat, Jan 26, 2013 at 3:47 AM, Topoxforddoc
>> <topoxforddoc at btinternet.com>wrote:
>> 
>>> Jim
>>> There's a guy near London uk who will repair DMRs. PM me and I will
>>> send you details Charlie
>>> 
>>> Sent from my iPhone
>>> 
>>> On 25 Jan 2013, at 21:36, "James R. Nelon"
>>> <JNelon at NelonAssociates.com>
>>> wrote:
>>> 
>>>> I got my R8/DMR back from Leica Germany via Leica NJ last week with
>> this:
>>>> "Unable to repair the DMR anymore. Customer was advised." No further
>>> info.
>>>> Just returned. Is this the end of the DMR line?
>>>> 
>>>> Jim
>>>> 
>>>> James R. Nelon
>>>> Partner
>>>> Memories Forever Studios
>>>> Office: +1-508-319-1679
>>>> Cell: +1-508-308-6525
>>>> Email: JNelon at Memories-Forever-Studios.com
>>>> Website: http://Memories-Forever-Studios.com
>>>> 
>>>> -----Original Message-----
>>>> From: lug-bounces+jnelon=nelonassociates.com at leica-users.org
>>>> [mailto:lug-bounces+jnelon=nelonassociates.com at leica-users.org] On
>>> Behalf Of
>>>> Doug Herr
>>>> Sent: Wednesday, January 23, 2013 5:37 PM
>>>> To: lug at leica-users.org
>>>> Subject: Re: [Leica] finally got my R9/DMR back-yesterday
>>>> 
>>>> Stasys Petravicius wrote:
>>>> 
>>>> Now I have to remember how to use it- it took a while to change the
>>>> menu language from German to English. I must be getting OLD! Stasys
>>>> <<<
>>>> 
>>>> My R8/DMR returned on Monday :) the menu was in English but the time
>>>> was Deutschland.
>>>> 
>>>> Doug Herr
>>>> Birdman of Sacramento
>>>> http://www.wildlightphoto.com
>>>> 
>>>> 
>>>> 
>>>> _______________________________________________
>>>> Leica Users Group.
>>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>>> 
>>>> 
>>>> _______________________________________________
>>>> Leica Users Group.
>>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>> 
>>> _______________________________________________
>>> Leica Users Group.
>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>> 
>> 
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
>> 
>> 
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
>> 
> 
> 
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information




-- 
Mark William Rabiner
Photography
http://gallery.leica-users.org/v/lugalrabs/




Replies: Reply from afirkin at afirkin.com (afirkin at afirkin.com) ([Leica] finally got my R9/DMR back-yesterday)
Reply from photo at frozenlight.eu (Nathan Wajsman) ([Leica] finally got my R9/DMR back-yesterday)
In reply to: Message from afirkin at afirkin.com (afirkin at afirkin.com) ([Leica] finally got my R9/DMR back-yesterday)