Archived posting to the Leica Users Group, 2010/09/12

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Subject: [Leica] Paypal sting
From: john.o.newell at comcast.net (J. Newell)
Date: Sun, 12 Sep 2010 11:32:04 +0000 (UTC)


Howard?- 

? 

First, sympathies on this whole mess, and thanks for sharing your unhappy 
experiences.? It seems you may yet have a reasonable outcome, but the 
process of getting there is difficult. 



It also seems to me that this has been?made u nnecessarily difficult because 
of PayPal's continuing hair-trigger threshold for action and its very strong 
bias toward buyers and against sellers.? ? 



Best luck - 

John 


----- Original Message ----- 
From: "H&ECummer" <cummer at netvigator.com> 
To: lug at leica-users.org 
Sent: Sunday, September 12, 2010 12:06:16 AM 
Subject: [Leica] Paypal sting 


On 11 Sep 2010, at 8:50 PM, lug-request at leica-users.org wrote: 

> Date: Sun, 12 Sep 2010 00:42:40 +0000 (UTC) 
> From: "J. Newell" <john.o.newell at comcast.net> 
> Subject: Re: [Leica] EBay Paypal sting - off topic 
> To: Leica Users Group <lug at leica-users.org> 
> 
> John has it right, IMO.? If payment is by PayPal, under their rules ? 
> you are crazy to ship by any method that is not trackable with proof ? 
> of delivery and not fully insured.?? I've given up trying to ship ? 
> things overseas due to the cost, which neither the would-be buyer ? 
> nor I want to pay. :-( 
> 
> John Newell 

Hi John (and John C.) 
I did ship with a tracking number and Paypal still refunded the guy ? 
his money because the sea shipment was (is) too slow. It took me three ? 
tries and three hours today to have a conversation with a senior ? 
dispute settlement officer at Paypal and I managed to get her to admit ? 
that the money shouldn't have been refunded so quickly - given it was ? 
a sea shipment. And she put a note on the file that I can make a ? 
counter claim up to October if I have proof of delivery. So that may ? 
be some progress.Thank goodness for the tracking!! And, yes, I have ? 
learned a lesson and will now sell only into North America. Unless it ? 
is a friend and we have a prior consult about shipping. What will be ? 
interesting is when the guy has received the parcel, I have proof of ? 
delivery and then he refuses to pay. 
Cheers 
Howard 


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