[Leica] Advice on Fixing Nikon LS-4000 Scanner

[robertbaron1 at gmail.com (Robert Baron)]

So, you turn on the scanner, open Vuescan, and Vuescan does not 'see' the
scanner?

--Bob

On Sat, May 12, 2012 at 11:07 PM, <jnelon at netvigator.com> wrote:

> Lew,
>
> The LS-4000 unit I have only supports Firewire, so USB considerations
> aren't part of the possible problem.
>
> John,
>
> I can't give VueScan a go, as the unit isn't "seen" by the operating
> system. The OS must understand the unit before VueScan can even be
> considered. I've got VueScan and have used it for years with this scanner,
> but it's useless, along with any other application, until the scanner can
> connect to the operating system first. Then, and only then, can VueScan or
> whatever get access to the scanner.
>
> Jim
>
> John wrote:
>
> Also give VueScan a go, it does not install anywhere and just sits
> self-contained. A demo is free.
>
> john
>
> Lew wrote:
>
> Again, the situation you describe will occur if the cable is attached to a
> USB 3 port. Try switching to one of the USB 2 ports before sending it in.
> It happened to me and the steady green light means the self diagnostics
> have completed ok and the unit is good to go.
>
> On Sat, May 12, 2012 at 11:48 PM, <jnelon at netvigator.com> wrote:
>
> > Thanks to all for the advice and help on fixing a Nikon LS-4000 scanner.
> >
> > I will follow up on the advice to send the scanner to Nikon for repair.
> > I'll check with them first to make sure that they still do repairs on
> > the unit.
> >
> > As to operating systems, none of the operating systems (Vista, Windows
> > 7 and Mac) could "see" the scanner, even though different cables were
> > used in each case. Since the operating system couldn't even find the
> > scanner, we couldn't get far enough to worry about Vuescan or other
> > application software.
> >
> > Thanks again for everyone's help.
> >
> > Jim
> >
> > James R. Nelon
> > Partner
> > Nelon, Davis & Associates
> > Office: +1-508-647-0852
> > Cell: +1-508-308-6525
> > Email: JRNelon at NelonAssociates.com
> > Website: http://NelonAssociates.com
> >
> >
> > -----Original Message-----
> > From: lug-bounces+jnelon=netvigator.com at leica-users.org [mailto:
> > lug-bounces+jnelon=netvigator.com at leica-users.org] On Behalf Of
> > lug-bounces+Richard
> > Man
> > Sent: May 12, 2012 7:20 PM
> > To: Leica Users Group
> > Subject: Re: [Leica] Advice on Fixing Nikon LS-4000 Scanner
> >
> > I think it was $200 - $350...
> >
> > On Sat, May 12, 2012 at 3:08 PM, Chris Crawford <
> > chris at chriscrawfordphoto.com> wrote:
> >
> > > What did they charge you? I've heard they won't fix the old 8000
> > > (what I
> >
> >
> >
> >
> >
> > _______________________________________________
> > Leica Users Group.
> > See http://leica-users.org/mailman/listinfo/lug for more information
> >
>
>
>
> --
> -Lew S.
>
> _______________________________________________
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> See http://leica-users.org/mailman/listinfo/lug for more information
>
>
>
>
>
>
> _______________________________________________
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> See http://leica-users.org/mailman/listinfo/lug for more information
>