Archived posting to the Leica Users Group, 2007/05/16
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Hi, Every time Solms had to fix something for me they did it fast and without cost even if out of warranty. So, no complaints there. Problem is that they never got it right the first time. It took two or even three times sending back an forth. Best regards, Michiel Fokkema afterswift@aol.com wrote: > Speaking of Solms Leica response to a simple enquiry. Over a month ago I > wrote a USPO letter to Solms NJ asking them whether I could buy the > original rubber lens shade and filter holder for my 40mm F2 Summicron, > which is standard for the CL. No reply. None. > > If this cavalier attitude toward their customers is company policy, I see > a bleak future for Leica Solms. Maybe they're only interested in $5K > camera sales. That's not the way Leitz built the company back in the last > century. > > Bob > > > ________________________________________________________________________ > AOL now offers free email to everyone. Find out more about what's free > from AOL at AOL.com. > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > >