Archived posting to the Leica Users Group, 2007/01/19

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Subject: [Leica] Hugh's M8 issue ? Is it intentional?
From: hewthompson at mac.com (Hugh Thompson)
Date: Fri Jan 19 22:50:21 2007
References: <AC75BD7E-094D-4FDB-AF5F-38832A906E1B@mac.com> <004301c73b4d$e6581000$6b7e4454@GeeBee> <F43C2F17-BC30-401B-98AE-F1B48378F764@mac.com> <BC2ABB44-6AAD-49BA-97FA-6CC3B5D5AEA7@cox.net> <03650DB6-3A11-48A8-94F5-AD0CE9E61B9F@mac.com> <2A92FDF8-D45D-4E33-8FE5-A5D16BA21893@cox.net> <45B0D988.70303@gmx.de>

Douglas - there is no sign on the body that this replacement unit had  
been returned by an earlier customer.

In my case I have a dealer who "works" for the client, and he takes a  
personal interest in this type of issue.

  ..... for me proof is in the use, the replacement camera is working  
very well so far, with a good battery.

  Hugh

On 19-Jan-07, at 9:45 AM, Douglas Sharp wrote:

>> On Jan 18, 2007, at 10:22 PM, Hugh Thompson wrote:
>>
>>> Dealer told Leica we needed a replacement, and it arrived on  
>>> Wednesday. Strangely enough, with an earlier Serial Number.
> I suggested a long time ago that Leica would do this (in jest, and  
> about the DMR to be quite honest): Still in jest, I hope. It's a  
> clever way of making people think you've produced more cameras than  
> you actually have.
>
> 1) send out cameras with known defects to your customers and let  
> them praise you for having them available on time.
> 2) The first cameras are returned to have the defects "repaired" -  
> waiting time several weeks
> 3) Quick repair and back to the next customer on the list (hence  
> the earlier number)
> 4) Send a letter to customer from 2 saying : alternative 1: we are  
> sending you a replacement (actually a camera from someone else who  
> suffered earlier than you under 2, or Alternative 2: we are afraid  
> the repair may take longer, please bear with us (meaning - we  
> haven't got a backlog of returns yet)
>


Replies: Reply from douglas.sharp at gmx.de (Douglas Sharp) ([Leica] Hugh's M8 issue ? Is it intentional?)
In reply to: Message from hewthompson at mac.com (Hugh Thompson) ([Leica] IMG: PAW - can't decide)
Message from graham at geebeespaw.freeserve.co.uk (GeeBee) ([Leica] IMG: PAW - can't decide)
Message from hewthompson at mac.com (Hugh Thompson) ([Leica] IMG: PAW - can't decide)
Message from kididdoc at cox.net (Steve Barbour) ([Leica] Hugh M8 issue ?)
Message from hewthompson at mac.com (Hugh Thompson) ([Leica] Hugh M8 issue ?)
Message from kididdoc at cox.net (Steve Barbour) ([Leica] Hugh M8 issue ?)
Message from douglas.sharp at gmx.de (Douglas Sharp) ([Leica] Hugh's M8 issue ? Is it intentional?)